Warnings when replying to a ticket

When replying to a ticket I see these warnings in the log - should I
be concerned about this?

Thanks,
Max

[Thu Nov 29 02:33:33 2007] [warning]: Use of uninitialized value in
substitution (s///) at /usr/local/rt3/lib/RT/Interface/Web.pm line
632. (/usr/local/rt3/lib/RT/Interface/Web.pm:632)
[Thu Nov 29 02:33:33 2007] [warning]: Use of uninitialized value in
pattern match (m//) at /usr/local/rt3/lib/RT/I18N.pm line 395.
(/usr/local/rt3/lib/RT/I18N.pm:395)
[Thu Nov 29 02:33:33 2007] [warning]: Use of uninitialized value in
concatenation (.) or string at /usr/local/rt3/lib/RT/I18N.pm line 412.
(/usr/local/rt3/lib/RT/I18N.pm:412)
[Thu Nov 29 02:33:33 2007] [warning]: Encode::Guess failed: ; fallback
to iso-8859-1 (/usr/local/rt3/lib/RT/I18N.pm:412)
[Thu Nov 29 02:33:33 2007] [warning]: Use of uninitialized value in
pattern match (m//) at /usr/local/rt3/lib/RT/I18N.pm line 395.
(/usr/local/rt3/lib/RT/I18N.pm:395)
[Thu Nov 29 02:33:33 2007] [warning]: Use of uninitialized value in
concatenation (.) or string at /usr/local/rt3/lib/RT/I18N.pm line 412.
(/usr/local/rt3/lib/RT/I18N.pm:412)
[Thu Nov 29 02:33:33 2007] [warning]: Encode::Guess failed: ; fallback
to iso-8859-1 (/usr/local/rt3/lib/RT/I18N.pm:412)
[Thu Nov 29 02:33:38 2007] [warning]: Use of uninitialized value in
pattern match (m//) at /usr/local/rt3/lib/RT/Interface/Web.pm line
1405. (/usr/local/rt3/lib/RT/Interface/Web.pm:1405)
[Thu Nov 29 02:33:38 2007] [warning]: Use of uninitialized value in
pattern match (m//) at /usr/local/rt3/lib/RT/Interface/Web.pm line
1405. (/usr/local/rt3/lib/RT/Interface/Web.pm:1405)

When replying to a ticket I see these warnings in the log - should I
be concerned about this?

Nope. They’re cases where perl has gotten smarter and stricter about
possibly sloppy coding. Until relatively recently, a bug in RT hid them
from view. We’ve been slowly going through and cleaning up the codebase
to eliminate them. RT 3.6.5 and 3.6.6 improve things somewhat. (3.6.6 is
coming soon) and 3.8 does a whole lot better.

Best,
jesse

i;ve follow instuction from README file and from
RHEL4InstallGuide - Request Tracker Wiki.
i use centos4, but after follow all the instructions,
here what i;ve got:

You’re almost there!
You haven’t yet configured your webserver to run RT.
You appear to have
installed RT’s web interface correctly, but haven’t
yet configured your
web server to “run” the RT server which powers the web
interface. The
next step is to edit your webserver’s configuration
file to instruct it
to use RT’s mod_perl, fastcgi or speedycgi handler.

can someone pls point me to where i have to go from
here.

Thanks.

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I’ll lower the log settings to error :)On 11/28/07, Jesse Vincent jesse@bestpractical.com wrote:

On Wed, Nov 28, 2007 at 06:38:23PM -0800, Max Clark wrote:

When replying to a ticket I see these warnings in the log - should I
be concerned about this?

Nope. They’re cases where perl has gotten smarter and stricter about
possibly sloppy coding. Until relatively recently, a bug in RT hid them
from view. We’ve been slowly going through and cleaning up the codebase
to eliminate them. RT 3.6.5 and 3.6.6 improve things somewhat. (3.6.6 is
coming soon) and 3.8 does a whole lot better.

Best,
jesse

Hello,

–Am 29. November 2007 00:41:12 -0500 schrieb Jesse Vincent
jesse@bestpractical.com:

Nope. They’re cases where perl has gotten smarter and stricter about
possibly sloppy coding. Until relatively recently, a bug in RT hid them
from view. We’ve been slowly going through and cleaning up the codebase
to eliminate them. RT 3.6.5 and 3.6.6 improve things somewhat. (3.6.6 is
coming soon) and 3.8 does a whole lot better.

I already have a patch on basis of 3.6.5, which improves things here:
http://page.mi.fu-berlin.de/pape/rt3/patches/rt/3.6.5/less_warnings_in_error_log.patch

There are one to three warnings left here, which I will eliminate soon,
when I am not too busy any more.

Regards, Dirk.

Dr. Dirk Pape (eAS - Projektleitung Campus Management)
Freie Universitaet Berlin
Grunewaldstr. 34a, 12165 Berlin
Tel. +49 (30) 838 75143, Fax. +49 (30) 838 54654

Thanks! Applied.On Thu, Nov 29, 2007 at 08:09:14AM +0100, Dirk Pape wrote:

Hello,

–Am 29. November 2007 00:41:12 -0500 schrieb Jesse Vincent
jesse@bestpractical.com:

Nope. They’re cases where perl has gotten smarter and stricter about
possibly sloppy coding. Until relatively recently, a bug in RT hid them
from view. We’ve been slowly going through and cleaning up the codebase
to eliminate them. RT 3.6.5 and 3.6.6 improve things somewhat. (3.6.6 is
coming soon) and 3.8 does a whole lot better.

I already have a patch on basis of 3.6.5, which improves things here:
http://page.mi.fu-berlin.de/pape/rt3/patches/rt/3.6.5/less_warnings_in_error_log.patch

There are one to three warnings left here, which I will eliminate soon,
when I am not too busy any more.

Regards, Dirk.


Dr. Dirk Pape (eAS - Projektleitung Campus Management)
Freie Universitaet Berlin
Grunewaldstr. 34a, 12165 Berlin
Tel. +49 (30) 838 75143, Fax. +49 (30) 838 54654