Best Practical Solutions, LLC, is pleased to announce the immediate
availability of wapRT Technology Preview Release 1.
wapRT allows you to create, search for and display tickets (including full
ticket history) from any WAP-enabled phones, Palms and other devices.
With wapRT, you now have immediate wireless access to your local RT instance,
whether you’re in a meeting, on site in a data center, at a client site or
down at the local pub after a hard day at work.
This is an initial release of a component which will be included in a
future release of RT. The author finds it useful, but makes no warrantee
about its utility or stability. If you’re interested in hacking on or
extending this product or want to report issues with it, please send
email to rt-devel@lists.fsck.com.
If you have a need for a stable, functional version of this product, please
contact sales@bestpractical.com to discuss your requirements.
Known issues in this release:
-
Search results may be too long for some WAP browsers
-
Can’t set or update keywords or relationships
-
Currently needs to be installed inside /NoAuth, because wapRT
does its own non-cookie-based authentication -
Need to log into /NoAuth/w/. /NoAuth/w won’t currently work
AVAILABILITY
wapRT Technology Preview 1 can be downloaded from:
http://fsck.com/pub/rt/devel/waprt-preview-1.tar
INSTALLATION INSTRUCTIONS
Copy the “w” directory to rt/local/WebRT/html/NoAuth/w/
Browse http://your-rt-instance/NoAuth/w/ with your WAP client
http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.
rt-announce mailing list
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