Want to install several instances of RT on one system


#1

Hello everybody!

Does someone know how to install several instances of RT on one system?
We want to use RT for several totally unrelated project groups and
therefore want to have completely different setups. I guess that one has
to use a completely different directory tree, a new account and probably
has to change a the default name of the mysql db.

Has someone dont this already and could give me a hint?

Thanks in advance,

Chris

F&F Computer Anwendungen Tel: 089/51727-0
und Unternehmensberatung GmbH Fax: 089/51727-111
Westendstr. 195 Mail:C.Schwarz@ff-muenchen.de
D-80686 Muenchen http://www.ff-muenchen.de


#2

Hello everybody!

Does someone know how to install several instances of RT on one system?
We want to use RT for several totally unrelated project groups and
therefore want to have completely different setups. I guess that one has
to use a completely different directory tree, a new account and probably
has to change a the default name of the mysql db.

I haven’t done that, but I wonder about why you believe you need to do it.
After all, this is why RT has multiple queues: so you can handle multiple
projects.


#3

I’ve run into cases where I want to have seperate instances of RT on one host.
For example, sometime two different corporations need an RT instance and
you really don’t want to share one set of ticket #s.

Generally, if the same people will be adminning the RT instance, you can
get away with: one rt user account. one database account. two different RT install paths, two different rt tag names and two differenet RT database names.

jesseOn Mon, Aug 07, 2000 at 06:41:27AM -0700, Bill Cole wrote:

On Mon, Aug 07, 2000 at 02:49:15PM +0200, Christian Schwarz wrote:

Hello everybody!

Does someone know how to install several instances of RT on one system?
We want to use RT for several totally unrelated project groups and
therefore want to have completely different setups. I guess that one has
to use a completely different directory tree, a new account and probably
has to change a the default name of the mysql db.

I haven’t done that, but I wonder about why you believe you need to do it.
After all, this is why RT has multiple queues: so you can handle multiple
projects.


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