Hello,
another simple question - how can I show articles / assets for standard user (not root) in main menu? There is only “home page”, “search” and “tools”.
Thank you
Tomas Stehlik
Hello,
another simple question - how can I show articles / assets for standard user (not root) in main menu? There is only “home page”, “search” and “tools”.
Thank you
Tomas Stehlik
Hi Tomas,
You need to assign the ShowAssetsMenu right to the relevant user/group.
Obvoiusly I’m making the assumption that the user is a Priviledged user.
Best Regards
MartinOn 2016-11-10 09:46, Stehlík Tomáš wrote:
Hello,
another simple question - how can I show articles / assets for
standard user (not root) in main menu? There is only „home page",
„search" and „tools".Thank you
Tomas Stehlik
__
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Can Articles only be viewed by Privileged Users? My current setup has my end-users using Self-Service to Create/View tickets. I am unable to see a way to enable the Articles menu to be accessible from the Self-Service portal. Any help would be much appreciated. Thanks!
Sincerely,
Aaron Lush
Network Administrator
South Central Community School Corporation
(219) 767-2266 ext. 1111From: rt-users [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Martin Wheldon
Sent: Thursday, November 10, 2016 4:40 AM
To: Stehlík Tomáš stehlik@oaza-net.cz
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] view articles/assets in main menu
Hi Tomas,
You need to assign the ShowAssetsMenu right to the relevant user/group.
Obvoiusly I’m making the assumption that the user is a Priviledged user.
Best Regards
Martin