Very Urgent: RT - HINT: The server's LC_CTYPE locale is probably incompatible with the database encoding

“Jörg Ungermann” Joerg.Ungermann@web.de schrieb am 14.09.05 17:19:20:

We have a new System running on Debain Sarge and Postgres 8.
It worked fine but now quit running.

It does not log in users .

Apache log hs the following entries:

RT::Handle=HASH(0x8701228) couldn’t execute the query ‘SELECT * FROM Users WHERE LOWER(Name) = ?’ at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 494.
DBD::Pg::st execute failed: ERROR: invalid multibyte character for locale
HINT: The server’s LC_CTYPE locale is probably incompatible with the database encoding.
RT::Handle=HASH(0x8701228) couldn’t execute the query ‘SELECT * FROM Users WHERE LOWER(Name) = ?’ at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 494.
[Wed Sep 14 14:49:20 2005] [crit]: Couldn’t create a ticket: Internet Fehler: Couldn’t execute the query 'INSERT INTO Tickets (Status, Queue, Started, Type, InitialPriority, Starts, LastUpdated, Subject, FinalPriority, Creator, Owner, LastUpdatedBy, Resolved, Created, Priority, Due) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)'ERROR: null value in column “owner” violates not-null constraint
(/usr/share/request-tracker3.4/lib/RT/Ticket_Overlay.pm:590)
[Wed Sep 14 14:49:20 2005] [error]: WebRT: Anfrage konnte aufgrund eines internen Fehlers nicht angelegt werden () (/usr/local/share/request-tracker3.4/html/Elements/Error:76)
DBD::Pg::st execute failed: ERROR: invalid multibyte character for locale
HINT: The server’s LC_CTYPE locale is probably incompatible with the database encoding.

Any suggestions?

Kinf regards

Jörg Ungermann

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