Hello!
We’re getting an error from our daily rt-email-dashboards Cron job:
[Fri Nov 21 06:00:17 2014] [error]: Vertical size too small at
/opt/rt4/share/html/Search/Chart line 185.
Stack:
[/opt/rt4/share/html/Search/Chart:185]
(/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)
[Fri Nov 21 06:00:17 2014] [error]: Caught exception: An internal
RT error has occurred. Your administrator can find more details in RT’s
log files. (/opt/rt4/sbin/…/lib/RT/Dashboard/Mailer.pm:118)
As far as I know, nothing’s been changed in our RT configuration since
when it started happening - though perhaps a user has made changes to
one of their subscribed dashboards so that it’s now too big?
Someone else ran into the same issue at
Carbon60: Cloud Consulting - Services and Solutions, but there was no
resolution. Googling for just “Vertical size too small”, it looks like
this is an error from Perl’s GDGraph library, with a suggestion to
adjust the correct_width attribute on the plot_graph call:
GD::Graph - Graph Plotting Module for Perl 5 - metacpan.org But in order to test
whether this fixes it, it would be nice to have a repeatable test case.
Running rt-emails-dashboads --dryrun --all I see there are about 20
dashboard subscriptions set up. How can we figure out which one(s) are
giving the error, so that we can come up with a reliable test case (and
without spamming users with emails 
)?
Cheers,
Matthew
Matthew Rahtz
Informatics Systems Group
Wellcome Trust Sanger Insitute
The Wellcome Trust Sanger Institute is operated by Genome Research
Limited, a charity registered in England with number 1021457 and a
company registered in England with number 2742969, whose registered
office is 215 Euston Road, London, NW1 2BE.