Various 4.0.4 settings do nothing for me

“use a two-column layout for create and update forms” : NO

Create and update forms still show as 2 columns.

“notify me of unread messages” : NO

Message list still shows as grey/black depending on read status

Any ideas?

In both IE8 and Chrome latest, FWIWOn 1/24/2012 2:53 PM, Jeff Blaine wrote:

“use a two-column layout for create and update forms” : NO

Create and update forms still show as 2 columns.

“notify me of unread messages” : NO

Message list still shows as grey/black depending on read status

Any ideas?

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“use a two-column layout for create and update forms” : NO

Create and update forms still show as 2 columns.

This is a legitimate bug; I see what’s happening. Ticket created at:

http://issues.bestpractical.com/Ticket/Display.html?id=19302

“notify me of unread messages” : NO

Message list still shows as grey/black depending on read status

What “message list”? You mean a list of tickets? “grey/black”? I
think you’re seeing normal link styles (visited, not visited), not RT’s
unread message notification, which shows up at the top of ticket display
pages. Send a screenshot if you think you’re seeing something else.

It would be cute to use link styles to indicate read/unread…

Thomas

“notify me of unread messages” : NO

Message list still shows as grey/black depending on read status

What “message list”? You mean a list of tickets? “grey/black”? I
think you’re seeing normal link styles (visited, not visited), not RT’s
unread message notification, which shows up at the top of ticket display
pages. Send a screenshot if you think you’re seeing something else.

It would be cute to use link styles to indicate read/unread…

Indeed, I think you’re right that it’s merely visited
link styling vs. not visited. It didn’t exist in our
ancient RT.

We find it really obnoxious, as it creates a false sense
of ticket priority (where the visited tickets fade into
the background more visually, because they’re grey).
Unread tickets, in black, jump out loudly in the sea of
of my other much higher priority (to me) tickets.

BLACK: “I’m getting a new Linux box in 2 weeks, please
set it up”

grey: “The datacenter caught fire last night.”

We find it really obnoxious, as it creates a false sense
of ticket priority (where the visited tickets fade into
the background more visually, because they’re grey).
Unread tickets, in black, jump out loudly in the sea of
of my other much higher priority (to me) tickets.

BLACK: “I’m getting a new Linux box in 2 weeks, please
set it up”

grey: “The datacenter caught fire last night.”

Then use the new theme editor and system CSS to change it. :wink: