/var/log/rt2 logfiles?

RT Users
1

Hey –

  1. What should permissions be on /var/log/rt2 directory?

  2. Why would I have a ton of ‘rt.log.123456.7’ 0-byte logfiles? Shouldn’t
    these contain something?

Thanks,
Dave

David C. Troy [dave@toad.net] 410-544-6193 Sales
ToadNet - Want to go fast? 410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net

2

Hey –

  1. What should permissions be on /var/log/rt2 directory?

You webserver and your RT CLI tools both need to be able to write there.
the CLI tools run as group RT. I can’t tell you what the webserver does.

  1. Why would I have a ton of ‘rt.log.123456.7’ 0-byte logfiles? Shouldn’t
    these contain something?

RT opens a logfile on start. if nothing logworthy happens, nothing gets written.

Thanks,
Dave

=====================================================================
David C. Troy [dave@toad.net] 410-544-6193 Sales
ToadNet - Want to go fast? 410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net

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