V3.6.5 Predefined search not found

I’ve looked all over the wiki and didn’t find anything regarding this.
I’ve also sent in two other requests for information which didn’t garner
a response. This is getting to be a pressing matter and I would
appreciate any help provided.

I created, under RT system’s searches. a…well…a saved search.
However, even as an admin, I can’t view this search. It only shows up
as “Predefined search search_name not found”. Is this a limitation of
RT that we can’t actually save searches for all users within the realm
of RT system.

I’ve also saved the search as an Admin’s saved search and it shows up
just fine.

What do I need to do to create a search which certain people can view
based on their rights? Which rights need to be applied?

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