Using the 'rt' commandline tool from a different machine gives me a 405 error

I took the command line tool from bin/rt of the rt-3.8.15 download from
bestpractical’s website which is the same version used on the server. The
full URL of the rt installation does not include a path in the URL since
it’s installed in the root (/) of that site. It is however using https and
not http. I’ve tried adding a trailing / to the server specified and
without in the .rtrc file.

Using that commandline tool and with my credentials and server configured
in .rtrc I get an error message after approximately 1 minute:

$ time rt ls -o -Created -t ticket “Queue = ‘General’ AND Status !=
‘resolved’ AND Created < ‘1 hours ago’” -f
id,subject,status,created,lastupdated,owner
rt: Server error: Not Allowed (405)

real 1m0.718s
user 0m0.175s
sys 0m0.028s

When using the Web UI I’m granted rights and have no issues. Per the
information at http://requesttracker.wikia.com/wiki/CLI I’ve tried setting
the RTDEBUG env variable to a value of “1” hoping to get more detail than
the output above. Can anyone tell me what I might try next to figure out
why it’s not working as expected?

Thanks for reading!

Landon Stewart LandonStewart@Gmail.com

Oh and I should mention that other commands do work (like show):

$ rt show ticket/62XX41Date: Fri 19 Apr 2013 05:29:26
From:
X-Queue: General
Subject:

Something as simple as this does not though:
$ rt ls -q General “Created < ‘1 hour ago’”
Query:Created < ‘1 hour ago’ and (Queue=‘General’)
rt: Server error: Not Allowed (405)

Sorry for the double post.

Landon Stewart LandonStewart@Gmail.com

Oh and I should mention that other commands do work (like show):

$ rt show ticket/62XX41
Date: Fri 19 Apr 2013 05:29:26
From:
X-Queue: General
Subject:

Something as simple as this does not though:
$ rt ls -q General "Created < ‘1 hour ago’"
Query:Created < ‘1 hour ago’ and (Queue=‘General’)
rt: Server error: Not Allowed (405)

Have you checked your server logs?

I don’t believe RT ever sends any 405 responses, so I’m betting on
something in Apache/your web server intervening.