Using RT for changelogs

RT Users
1

Is anyone out there using RT for changelogs? We want to do something where
instead of logging changes to a server/device in a paper journal, we would
like this running history in some kind of database. RT seems like a good
answer for this, but the question of how we could do this is our hanging
point. I’ve been looking at Wiki and blogging for this type of work.

Thanks for your input!

2

Is anyone out there using RT for changelogs? We want to do something where
instead of logging changes to a server/device in a paper journal, we would
like this running history in some kind of database. RT seems like a good
answer for this, but the question of how we could do this is our hanging
point. I’ve been looking at Wiki and blogging for this type of work.

Off the top of my head… Create a changelog queue, open a ticket for
each log you want to maintain. Then write a Mason component that
allows you to query for the log and format it the way you want.

Hope that gives you a starting point.

Michael

Michael S. Liebman m-liebman@northwestern.edu
http://msl521.freeshell.org/
“I have vision and the rest of the world wears bifocals.”
-Paul Newman in “Butch Cassidy & the Sundance Kid”

3

At 19:19 11/12/2003, Michael S. Liebman wrote:>On Thu, Dec 11, 2003 at 10:27:31AM -0800, MikeHamilton@clovisusd.k12.ca.us wrote:

Is anyone out there using RT for changelogs? We want to do something where
instead of logging changes to a server/device in a paper journal, we would
like this running history in some kind of database. RT seems like a good

I could highly recommend ELOG “http://midas.psi.ch/elog/” !!
But it’s not DB based, it’s flat ASCII File. It’s definitely really nice
for a changelog

cheers
Christian