Users not showing up in RT

RT Users
1

I have a few users in my RT system that are not showing up in the list
of people that I can “assign” tickets to. Also they do not see any of
the other tickets on the system either. I believe some of these users
were “autocreated” when they were added as a ‘watcher’ to tickets.

Any ideas?

2

I have a few users in my RT system that are not showing up in the list
of people that I can “assign” tickets to. Also they do not see any of
the other tickets on the system either. I believe some of these users
were “autocreated” when they were added as a ‘watcher’ to tickets.

Any ideas?

Make them privileged and give them ‘Own Ticket’ permissions.