Users in different timezones

RT Users
1

Hi All!

We are currently using RT for our IT-Staff in Germany. Now more and more of
our international departments start to use it, so I configured the timezone
of the System to run on GMT.

What I believe would be a great feature is a field “Timezone” in the
userconfiguration to set the time the user lives in. Then all timestamps in
the history should be displayed in the timezone the user has choosen.

I guess this would save a lot of confusion for many users: So, has anybody
already implemented this? Or is it maybe already planned for a future version?

Best regards,
Nils

2

Have you tried changing ’ $Timezone = “US/Eastern”; ’ in
’/path/to/rt2/etc/config.pm’
to a desired one.

Nils Ketelsen wrote:

3

At 13:11 31.10.2002 +0200, mixo wrote:

Have you tried changing ’ $Timezone = “US/Eastern”; ’ in
‘/path/to/rt2/etc/config.pm’
to a desired one.

That won’t help: What I want is different timezones for different users,
not one timezone for all users.

Nils