User with read-only access to all tickets

Is it possible to have a user that will be able to login to the GUI and
have read-only access to all the tickets that are created in rt?

Thank you,
Kiriaki Konstantinidou

kiriaki.vcf (481 Bytes)

Yes, you can globally grant them the appropriate Show rights and no
modify rights.

ThomasOn 16 Dec 2010 08:39, Kiriaki Konstantinidou wrote:

Is it possible to have a user that will be able to login to the GUI and
have read-only access to all the tickets that are created in rt?

Thank you,
Kiriaki Konstantinidou