User search URL?

RT Users
1

Is there a way to do a user search via URL?

We can already go directly to a ticket or asset via a URL. We can also
perform a ticket or asset search via URL. But what about doing a User
search?

The goal is to use an external tool (AlfredApp) to quickly get to the
User Summary page or at very least a User Search results page.

Thanks,
Josh

2

Is there a way to do a user search via URL?

We can already go directly to a ticket or asset via a URL. We can also
perform a ticket or asset search via URL. But what about doing a User
search?

If you know the user’s id
http://rt.example.com/User/Summary.html?id=123456

The goal is to use an external tool (AlfredApp) to quickly get to the User
Summary page or at very least a User Search results page.

If you don’t have the user id in Alfred, you can link to
http://rt.example.com/User/Search.html?UserString=email@address.edu
but you’ll trigger a CSRF warning, it’s probably that page should be
whitelisted.

-kevin

3

Is there a way to do a user search via URL?

We can already go directly to a ticket or asset via a URL. We can also
perform a ticket or asset search via URL. But what about doing a User
search?
If you know the user’s id
http://rt.example.com/User/Summary.html?id=123456

The goal is to use an external tool (AlfredApp) to quickly get to the User
Summary page or at very least a User Search results page.
If you don’t have the user id in Alfred, you can link to
http://rt.example.com/User/Search.html?UserString=email@address.edu
but you’ll trigger a CSRF warning, it’s probably that page should be
whitelisted.

-kevin

Perfect! Thank you!

4

If you don’t have the user id in Alfred, you can link to
http://rt.example.com/User/Search.html?UserString=email@address.edu

but you’ll trigger a CSRF warning, it’s probably that page should be

whitelisted.

For reference, I’ve just pushed a commit to whitelist it, which will
be in 4.2.6.

  • Alex