Thanks, this is a thought. However, those same users can indeed own those
same tickets - that does not seem to be a problem as long as somebody other
than the two users in question does the assigning. That is the part that
Boris.On Tue, Feb 10, 2015 at 12:13 PM, Trev firstname.lastname@example.org wrote:
Permissions for the other users to ‘Own a Ticket’.
On Tue, Feb 10, 2015 at 12:10 PM, Boris Epstein email@example.com wrote:
If I have a user who seemingly should be able to assign tickets to any
other user but can only assign them to some - what are the positive causes
of that? I have two such users, they seem to have configurations identical
to those of other users who can assign tickets to everyone - so I am a bit
Thanks in advance for any and all help.