User privileges

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all,
what privileges should i give to a user or to which group i should
assign one, to make him operator of RTIR.
currently only root sees Incident Reports, etc. other users see only
counters (for example “Found 24,840 Reports”), but no reports.

best regards,
alek


Alek Cesarz : NOD director : ALEK1-RIPE
+48 22 860 69 60 : Crowley Data Poland
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all,
what privileges should i give to a user or to which group i should
assign one, to make him operator of RTIR.

All team members should be added to the group “DutyTeam”.

currently only root sees Incident Reports, etc. other users see only
counters (for example “Found 24,840 Reports”), but no reports.

You should also remember that RTIR view is located at /RTIR/index.html -
you will not be able to use RTIR’s functionality from common RT view.

Regards,
Przemek