User cannot be created error in RT

RT Users
1

Hi list,

Once i try to create a ticket from an external email id i m getting an error like this “User creation failed in mailgateway: Could not create user”. Pls help me out to solve this problem…

kind regards
Jacob

2

Can you tell us a bit more about your RT setup?On Mon, Dec 27, 2004 at 12:24:33PM +0530, Jacob Mathew wrote:

Hi list,

Once i try to create a ticket from an external email id i m getting an error like this “User creation failed in mailgateway: Could not create user”. Pls help me out to solve this problem…

kind regards
Jacob

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