"Use of uninitialized value"

RTIR
1

Hi everyone,

I’m currently running RT 3.8.8 with Perl 5.10 at my server.

I’ve created some specific Custom fields at a Queue and I’m having the
following problem when any user (besides root) try to insert some value at
the CF (upload images):

*Feb 28 13:41:24 serverXX RT: Use of uninitialized value $cf_type in pattern
match (m//) at /opt/rt3/bin/…/lib/RT/Interface/Web.pm line 1648.
(/opt/rt3/bin/…/lib/RT/Interface/Web.pm:1648) *

I have already checked the permissions and it seems fine…

At the web.pm file the $cf_value is created as follows:

Line# Code

1619 sub ProcessObjectCustomFieldUpdates {
1620 my %args = @;
1621 my $cf = $args{‘CustomField’};
1622 my $cf_type = $cf->Type;

I would like to check if someone had this same problem…

Regards!

Tiago

2

You’re reporting on RTIR mailing list. Is it related to RTIR? RTIR 2.6
has better code to deal with additional custom fields.

Usually "Use of uninitialized value " are harmless, just an indication
of a possible problem. Does it actually result in an error or
misbehaviour?On Mon, Feb 28, 2011 at 7:06 PM, Tiago Caldas tiagobcaldas@gmail.com wrote:

Hi everyone,

I’m currently running RT 3.8.8 with Perl 5.10 at my server.

I’ve created some specific Custom fields at a Queue and I’m having the
following problem when any user (besides root) try to insert some value at
the CF (upload images):

Feb 28 13:41:24 serverXX RT: Use of uninitialized value $cf_type in pattern
match (m//) at /opt/rt3/bin/…/lib/RT/Interface/Web.pm line 1648.
(/opt/rt3/bin/…/lib/RT/Interface/Web.pm:1648)

I have already checked the permissions and it seems fine…

At the web.pm file the $cf_value is created as follows:

Line# Code

1619 sub ProcessObjectCustomFieldUpdates {
1620 my %args = @;
1621 my $cf = $args{‘CustomField’};
1622 my $cf_type = $cf->Type;

I would like to check if someone had this same problem…

Regards!

Tiago

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Best regards, Ruslan.