Upgrade to 4.0.18, now RT not working

RT Users
1

This is what I’m seeing in rt.log:

[1892] [Thu Oct 17 13:17:58 2013] [error]: mkdir
/opt/rt4/var/mason_data/obj/1972688873: Permission denied at
/usr/local/share/perl/5.14.2/HTML/Mason/Compiler/ToObject.pm line 107.

Stack:
[/usr/local/share/perl/5.14.2/Carp.pm:100]
[/usr/share/perl/5.14/File/Path.pm:156]
[/usr/share/perl/5.14/File/Path.pm:132]
[/usr/share/perl/5.14/File/Path.pm:114]
[/usr/local/share/perl/5.14.2/HTML/Mason/Compiler/ToObject.pm:107]
[/usr/local/share/perl/5.14.2/HTML/Mason/Interp.pm:437]
[/usr/local/share/perl/5.14.2/HTML/Mason/Request.pm:249]
[/usr/local/share/perl/5.14.2/HTML/Mason/Request.pm:212]
[/opt/rt4/sbin/…/lib/RT/Interface/Web/Request.pm:62]
[/usr/local/share/perl/5.14.2/Class/Container.pm:275]
[/usr/local/share/perl/5.14.2/Class/Container.pm:353]
[/usr/local/share/perl/5.14.2/HTML/Mason/Interp.pm:348]
[/usr/local/share/perl/5.14.2/HTML/Mason/Interp.pm:342]
[/usr/local/share/perl/5.14.2/HTML/Mason/PSGIHandler.pm:48]
[/usr/local/share/perl/5.14.2/HTML/Mason/PSGIHandler/Streamy.pm:52]
[/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:303]
[/usr/local/share/perl/5.14.2/Plack/Util.pm:324]
[/usr/local/share/perl/5.14.2/Plack/Handler/Apache2.pm:68]
[/usr/local/share/perl/5.14.2/Plack/Handler/Apache2.pm:91]
[-e:0] (/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

Max
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.edu

2

Cleared mason cache again and all is well.

Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.eduOn Thu, Oct 17, 2013 at 8:18 AM, Max McGrath mmcgrath@carthage.edu wrote:

This is what I’m seeing in rt.log:

[1892] [Thu Oct 17 13:17:58 2013] [error]: mkdir
/opt/rt4/var/mason_data/obj/1972688873: Permission denied at
/usr/local/share/perl/5.14.2/HTML/Mason/Compiler/ToObject.pm line 107.

Stack:
[/usr/local/share/perl/5.14.2/Carp.pm:100]
[/usr/share/perl/5.14/File/Path.pm:156]
[/usr/share/perl/5.14/File/Path.pm:132]
[/usr/share/perl/5.14/File/Path.pm:114]
[/usr/local/share/perl/5.14.2/HTML/Mason/Compiler/ToObject.pm:107]
[/usr/local/share/perl/5.14.2/HTML/Mason/Interp.pm:437]
[/usr/local/share/perl/5.14.2/HTML/Mason/Request.pm:249]
[/usr/local/share/perl/5.14.2/HTML/Mason/Request.pm:212]
[/opt/rt4/sbin/…/lib/RT/Interface/Web/Request.pm:62]
[/usr/local/share/perl/5.14.2/Class/Container.pm:275]
[/usr/local/share/perl/5.14.2/Class/Container.pm:353]
[/usr/local/share/perl/5.14.2/HTML/Mason/Interp.pm:348]
[/usr/local/share/perl/5.14.2/HTML/Mason/Interp.pm:342]
[/usr/local/share/perl/5.14.2/HTML/Mason/PSGIHandler.pm:48]
[/usr/local/share/perl/5.14.2/HTML/Mason/PSGIHandler/Streamy.pm:52]
[/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:303]
[/usr/local/share/perl/5.14.2/Plack/Util.pm:324]
[/usr/local/share/perl/5.14.2/Plack/Handler/Apache2.pm:68]
[/usr/local/share/perl/5.14.2/Plack/Handler/Apache2.pm:91]
[-e:0] (/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

Max

Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.edu