Upgrade RT and migrate to postgresql

RT Users
1

Hi!

we want to upgrade our RT from 3.8.7 to 4.2.6
and we want to migrate from mysql to postgresql.

Is it possible to combine these 2 steps, or is
it better to first upgrade the RT and in a second step
migrate to postgresql?

best regards!

Sven

2

UNSUBSCIBEOn 4 August 2014 09:28, Sternberger, Sven sven.sternberger@desy.de wrote:

Hi!

we want to upgrade our RT from 3.8.7 to 4.2.6
and we want to migrate from mysql to postgresql.

Is it possible to combine these 2 steps, or is
it better to first upgrade the RT and in a second step
migrate to postgresql?

best regards!

Sven

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3

we want to upgrade our RT from 3.8.7 to 4.2.6
and we want to migrate from mysql to postgresql.

Is it possible to combine these 2 steps, or is
it better to first upgrade the RT and in a second step
migrate to postgresql?

The migration tool is part of RT 4.2. Upgrade first, make sure you’re
happy with the upgrade, then migrate. Or you can take a longer
downtime and do it all in one weekend, but you can also upgrade one
month and convert the next.

-kevin