Upgrade problems

RT Users
1

After upgrading to 3.06 from 02 the message fields in reply, comment,
resolve etc. pages are not working. Additionally they are very small.
After looking at the html it seems the rows-parameter is empty like this:
<textarea COLS= ROWS=15 WRAP= NAME=“UpdateContent”>

After submitting the history doesn’t contain anything I typed into
messagebox.

Another oddity is a message when starting apache after upgrade.

Use of uninitialized value in concatenation (.) or string at
/opt/rt3/etc/RT_SiteConfig.pm line 232.
Use of uninitialized value in concatenation (.) or string at
/opt/rt3/etc/RT_Config.pm line 248.
/usr/local/apache/bin/apachectl start: httpd started

Those rows point to logging stuff and are exactly the same as earlier (a
backup even) still I get the error?

Panu

2

Something like the following was added to RT_Config.pm which should be added to your RT_SiteConfig.pm.

For message boxes, set the entry box width and what type of wrapping

to use.

Default width: 72

Set($MessageBoxWidth , 72);

Default wrapping: “HARD” (choices “SOFT”, “HARD”)

Set($MessageBoxWrap, “HARD”);