Upgrade or migrate 3.8.4 to 4.0?

Hi,

I’ve been following along with user’s experience in moving to RT4. In order
to see if I wanted to upgrade my RT3.8.4 I’ve been using at my work place
for the last 2 years I installed a fresh virtual machine with a vanilla RT4
install. I like it and would like to use it for production.

I would prefer to import the data into RT4 than upgrade the existing 3.8.4.

I do nightly mysqldumps of the database and tar up the contents
of*/usr/local/share/request-tracker3.8
*, /usr/share/request-tracker3.8 and */etc/request-tracker3.8
My question is : "It possible to run the upgrade scripts on the database and
get the data in the new instance (RT4) without actually upgrading my 3.8.4?"
or do I have to run the upgrade process on my 3.8.4 instance?

Maybe I missed it, I’ve struggled searching old posts - is there a step by
step guide for doing this?

Thanks in advance.

Paul

Hi,

I’ve been following along with user’s experience in moving to RT4. In order to see if I wanted
to upgrade my RT3.8.4 I’ve been using at my work place for the last 2 years I installed a
fresh virtual machine with a vanilla RT4 install. I like it and would like to use it for
production.

I would prefer to import the data into RT4 than upgrade the existing 3.8.4.

I do nightly mysqldumps of the database and tar up the contents of
/usr/local/share/request-tracker3.8, /usr/share/request-tracker3.8 and /etc/request-tracker3.8
My question is : “It possible to run the upgrade scripts on the database and get the data in
the new instance (RT4) without actually upgrading my 3.8.4?” or do I have to run the upgrade
process on my 3.8.4 instance?

Maybe I missed it, I’ve struggled searching old posts - is there a step by step guide for
doing this?

Paul - I replied to this exact post on July 5th.
Please look for my reply in the list archives.

-kevin

that’s embarrasing… sorry…On Wed, Jul 6, 2011 at 3:25 PM, Kevin Falcone falcone@bestpractical.comwrote:

On Wed, Jul 06, 2011 at 03:20:28PM -0700, Paul O’Rorke wrote:

Hi,

I’ve been following along with user’s experience in moving to RT4. In
order to see if I wanted
to upgrade my RT3.8.4 I’ve been using at my work place for the last 2
years I installed a
fresh virtual machine with a vanilla RT4 install. I like it and would
like to use it for
production.

I would prefer to import the data into RT4 than upgrade the existing
3.8.4.

I do nightly mysqldumps of the database and tar up the contents of
/usr/local/share/request-tracker3.8, /usr/share/request-tracker3.8 and
/etc/request-tracker3.8
My question is : “It possible to run the upgrade scripts on the
database and get the data in
the new instance (RT4) without actually upgrading my 3.8.4?” or do I
have to run the upgrade
process on my 3.8.4 instance?

Maybe I missed it, I’ve struggled searching old posts - is there a
step by step guide for
doing this?

Paul - I replied to this exact post on July 5th.
Please look for my reply in the list archives.

-kevin


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