Upgrade help please :)

an overview of my problem is below in my original post, basically upgrading to rt2 from rt1. was able to get the install working the first time, then havent been able to get to work since, weird thing is that im experiancing the problem on different machines. This is now third box i’ve tried and still getting the same error :slight_smile: i originally thought was my modules, but i’ve removed and reinstalled and still nogo. I think my problem revolves around Apache::DBI , each and everytime i have followed the README to a tee , just doesn’t make sense to me

I would really appreciate any suggestions or ideas

thanks

michael----- Original Message -----
From: michael-list
To: rt-users@lists.bestpractical.com
Sent: Wednesday, July 14, 2004 2:23 AM
Subject: [rt-users] rt upgrade

Just upgraded to rt2,

Finished the install and data import from rt1, brings up login page, i can authenticate but get following error, I’m pretty sure its one of my installed modules, To me it looks like a mason error, I can log into the Admin area with no problems.just wondering if anyone can help me out

thanks all

michael

this is the Nice error:

    error:  Unsatisfied dependency chain in Joins Users_2 at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.
   
    context:  ...   
          885:  $seen_aliases{$join} = 1; 
          886:  } 
          887:  else { 
          888:  push ( @keys, $join ); 
          889:  die "Unsatisfied dependency chain in Joins @keys" 
          890:  if $seen{"@keys"}++; 
          891:  } 
          892:   
          893:  } 
          ...   
   
    code stack:  /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm:889
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:316
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:109
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:400
    /opt/rt2/lib/RT/Tickets.pm:996
    /opt/rt2/WebRT/html/Elements/MyRequests:11
    /opt/rt2/WebRT/html/index.html:9
    /opt/rt2/WebRT/html/autohandler:58

And the raw error:

Unsatisfied dependency chain in Joins Users_2 at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.

Trace begun at /usr/local/share/perl/5.8.4/HTML/Mason/Exceptions.pm line 131
HTML::Mason::Exceptions::rethrow_exception(‘Unsatisfied dependency chain in Joins Users_2 at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.^J’) called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889
DBIx::SearchBuilder::Handle::_BuildJoins(‘RT::Handle=HASH(0x82601e4)’, ‘RT::Tickets=HASH(0x904b048)’) called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 316
DBIx::SearchBuilder::_BuildJoins(‘RT::Tickets=HASH(0x904b048)’) called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 109
DBIx::SearchBuilder::_DoSearch(‘RT::Tickets=HASH(0x904b048)’) called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 400
DBIx::SearchBuilder::Next(‘RT::Tickets=HASH(0x904b048)’) called at /opt/rt2/lib/RT/Tickets.pm line 996
RT::tickets::Next(‘RT::Tickets=HASH(0x904b048)’) called at /opt/rt2/WebRT/html/Elements/MyRequests line 11
HTML::Mason::Commands::ANON at /usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x902ce0c)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1074
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef) called at /opt/rt2/WebRT/html/index.html line 9
HTML::Mason::Commands::ANON(‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8f71004)’, ‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1074
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, ‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 760
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x8fa3474)’) called at /opt/rt2/WebRT/html/autohandler line 58
HTML::Mason::Commands::ANON(‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8f5a448)’, ‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1069
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef, ‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8fa3474)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line 134
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8fa3474)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x8260040)’, ‘Apache=SCALAR(0x8f2eb04)’) called at /opt/rt2/bin/webmux.pl line 170
RT::Mason::handler(‘Apache=SCALAR(0x8f2eb04)’) called at /dev/null line 0
eval {…} at /dev/null line 0

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Try backing down to DBIx::SearchBuilder 0.97On Wed, Jul 14, 2004 at 04:28:53AM +1000, michael-list wrote:

an overview of my problem is below in my original post, basically upgrading to rt2 from rt1. was able to get the install working the first time, then havent been able to get to work since, weird thing is that im experiancing the problem on different machines. This is now third box i’ve tried and still getting the same error :slight_smile: i originally thought was my modules, but i’ve removed and reinstalled and still nogo. I think my problem revolves around Apache::DBI , each and everytime i have followed the README to a tee , just doesn’t make sense to me

I would really appreciate any suggestions or ideas

thanks

michael
----- Original Message -----
From: michael-list
To: rt-users@lists.bestpractical.com
Sent: Wednesday, July 14, 2004 2:23 AM
Subject: [rt-users] rt upgrade

Just upgraded to rt2,

Finished the install and data import from rt1, brings up login page, i can authenticate but get following error, I’m pretty sure its one of my installed modules, To me it looks like a mason error, I can log into the Admin area with no problems.just wondering if anyone can help me out

thanks all

michael

this is the Nice error:

    error:  Unsatisfied dependency chain in Joins Users_2 at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.
   
    context:  ...   
          885:  $seen_aliases{$join} = 1; 
          886:  } 
          887:  else { 
          888:  push ( @keys, $join ); 
          889:  die "Unsatisfied dependency chain in Joins @keys" 
          890:  if $seen{"@keys"}++; 
          891:  } 
          892:   
          893:  } 
          ...   
   
    code stack:  /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm:889
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:316
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:109
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:400
    /opt/rt2/lib/RT/Tickets.pm:996
    /opt/rt2/WebRT/html/Elements/MyRequests:11
    /opt/rt2/WebRT/html/index.html:9
    /opt/rt2/WebRT/html/autohandler:58

And the raw error:

Unsatisfied dependency chain in Joins Users_2 at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.

Trace begun at /usr/local/share/perl/5.8.4/HTML/Mason/Exceptions.pm line 131
HTML::Mason::Exceptions::rethrow_exception(‘Unsatisfied dependency chain in Joins Users_2 at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.^J’) called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889
DBIx::SearchBuilder::Handle::_BuildJoins(‘RT::Handle=HASH(0x82601e4)’, ‘RT::Tickets=HASH(0x904b048)’) called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 316
DBIx::SearchBuilder::_BuildJoins(‘RT::Tickets=HASH(0x904b048)’) called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 109
DBIx::SearchBuilder::_DoSearch(‘RT::Tickets=HASH(0x904b048)’) called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 400
DBIx::SearchBuilder::Next(‘RT::Tickets=HASH(0x904b048)’) called at /opt/rt2/lib/RT/Tickets.pm line 996
RT::tickets::Next(‘RT::Tickets=HASH(0x904b048)’) called at /opt/rt2/WebRT/html/Elements/MyRequests line 11
HTML::Mason::Commands::ANON at /usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x902ce0c)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1074
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef) called at /opt/rt2/WebRT/html/index.html line 9
HTML::Mason::Commands::ANON(‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8f71004)’, ‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1074
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, ‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 760
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x8fa3474)’) called at /opt/rt2/WebRT/html/autohandler line 58
HTML::Mason::Commands::ANON(‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8f5a448)’, ‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1069
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef, ‘pass’, , ‘user’, ) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8fa3474)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line 134
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8fa3474)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x8260040)’, ‘Apache=SCALAR(0x8f2eb04)’) called at /opt/rt2/bin/webmux.pl line 170
RT::Mason::handler(‘Apache=SCALAR(0x8f2eb04)’) called at /dev/null line 0
eval {…} at /dev/null line 0



The rt-users Archives

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The rt-users Archives

Be sure to check out the RT wiki at http://wiki.bestpractical.com


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Be sure to check out the RT wiki at http://wiki.bestpractical.com

I really really appreciate the help :slight_smile:

i’ve used cpan to install my modules how do i go about downgrading them :slight_smile:

thnx again

michaelFrom: “Jesse Vincent” jesse@bestpractical.com
To: “michael-list” michael-list@i4u.com.au
Cc: rt-users@lists.bestpractical.com
Sent: Wednesday, July 14, 2004 4:29 AM
Subject: Re: [rt-users] upgrade help please :slight_smile:

Try backing down to DBIx::SearchBuilder 0.97

an overview of my problem is below in my original post, basically
upgrading to rt2 from rt1. was able to get the install working the first
time, then havent been able to get to work since, weird thing is that im
experiancing the problem on different machines. This is now third box i’ve
tried and still getting the same error :slight_smile: i originally thought was my
modules, but i’ve removed and reinstalled and still nogo. I think my problem
revolves around Apache::DBI , each and everytime i have followed the README
to a tee , just doesn’t make sense to me

I would really appreciate any suggestions or ideas

thanks

michael
----- Original Message -----
From: michael-list
To: rt-users@lists.bestpractical.com
Sent: Wednesday, July 14, 2004 2:23 AM
Subject: [rt-users] rt upgrade

Just upgraded to rt2,

Finished the install and data import from rt1, brings up login page, i
can authenticate but get following error, I’m pretty sure its one of my
installed modules, To me it looks like a mason error, I can log into the
Admin area with no problems.just wondering if anyone can help me out

thanks all

michael

this is the Nice error:

    error:  Unsatisfied dependency chain in Joins Users_2 at

/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.

    context:  ...
          885:  $seen_aliases{$join} = 1;
          886:  }
          887:  else {
          888:  push ( @keys, $join );
          889:  die "Unsatisfied dependency chain in Joins @keys"
          890:  if $seen{"@keys"}++;
          891:  }
          892:
          893:  }
          ...

    code stack:

/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm:889

    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:316
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:109
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:400
    /opt/rt2/lib/RT/Tickets.pm:996
    /opt/rt2/WebRT/html/Elements/MyRequests:11
    /opt/rt2/WebRT/html/index.html:9
    /opt/rt2/WebRT/html/autohandler:58

And the raw error:

Unsatisfied dependency chain in Joins Users_2 at
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.

Trace begun at /usr/local/share/perl/5.8.4/HTML/Mason/Exceptions.pm line
131
HTML::Mason::Exceptions::rethrow_exception(‘Unsatisfied dependency chain
in Joins Users_2 at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm
line 889.^J’) called at
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889
DBIx::SearchBuilder::Handle::_BuildJoins(‘RT::Handle=HASH(0x82601e4)’,
‘RT::Tickets=HASH(0x904b048)’) called at
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 316
DBIx::SearchBuilder::_BuildJoins(‘RT::Tickets=HASH(0x904b048)’) called
at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 109
DBIx::SearchBuilder::_DoSearch(‘RT::Tickets=HASH(0x904b048)’) called at
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 400
DBIx::SearchBuilder::Next(‘RT::Tickets=HASH(0x904b048)’) called at
/opt/rt2/lib/RT/Tickets.pm line 996
RT::tickets::Next(‘RT::Tickets=HASH(0x904b048)’) called at
/opt/rt2/WebRT/html/Elements/MyRequests line 11
HTML::Mason::Commands::ANON at
/usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x902ce0
c)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1074

eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line
1068
HTML::Mason::Request::comp(undef, undef) called at
/opt/rt2/WebRT/html/index.html line 9
HTML::Mason::Commands::ANON(‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8f7100
4)’, ‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1074

eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line
1068
HTML::Mason::Request::comp(undef, undef, ‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 760

HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x
8fa3474)’) called at /opt/rt2/WebRT/html/autohandler line 58

HTML::Mason::Commands::ANON(‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8f5a44
8)’, ‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1069

eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line
1068
HTML::Mason::Request::comp(undef, undef, undef, ‘pass’, , ‘user’, )
called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 297

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8fa34
74)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line
134

eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm
line 134

HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandl
er=HASH(0x8fa3474)’) called at
/usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line 792

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x8260040)’, ‘Apache=SCALAR(0x8f2eb04)’) called at /opt/rt2/bin/webmux.pl
line 170

RT::Mason::handler(‘Apache=SCALAR(0x8f2eb04)’) called at /dev/null line
0
eval {…} at /dev/null line 0



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Be sure to check out the RT wiki at http://wiki.bestpractical.com

what i tried was using cpanp i sucessfully uninstalled Apache::DBI then
installed Apache::DBI ver 0.94 that i manually downloaded from the cpan.org,
after an apache restart still getting the same errorFrom: “Jesse Vincent” jesse@bestpractical.com
To: “michael-list” michael-list@i4u.com.au
Cc: rt-users@lists.bestpractical.com
Sent: Wednesday, July 14, 2004 4:29 AM
Subject: Re: [rt-users] upgrade help please :slight_smile:

Try backing down to DBIx::SearchBuilder 0.97

an overview of my problem is below in my original post, basically
upgrading to rt2 from rt1. was able to get the install working the first
time, then havent been able to get to work since, weird thing is that im
experiancing the problem on different machines. This is now third box i’ve
tried and still getting the same error :slight_smile: i originally thought was my
modules, but i’ve removed and reinstalled and still nogo. I think my problem
revolves around Apache::DBI , each and everytime i have followed the README
to a tee , just doesn’t make sense to me

I would really appreciate any suggestions or ideas

thanks

michael
----- Original Message -----
From: michael-list
To: rt-users@lists.bestpractical.com
Sent: Wednesday, July 14, 2004 2:23 AM
Subject: [rt-users] rt upgrade

Just upgraded to rt2,

Finished the install and data import from rt1, brings up login page, i
can authenticate but get following error, I’m pretty sure its one of my
installed modules, To me it looks like a mason error, I can log into the
Admin area with no problems.just wondering if anyone can help me out

thanks all

michael

this is the Nice error:

    error:  Unsatisfied dependency chain in Joins Users_2 at

/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.

    context:  ...
          885:  $seen_aliases{$join} = 1;
          886:  }
          887:  else {
          888:  push ( @keys, $join );
          889:  die "Unsatisfied dependency chain in Joins @keys"
          890:  if $seen{"@keys"}++;
          891:  }
          892:
          893:  }
          ...

    code stack:

/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm:889

    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:316
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:109
    /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:400
    /opt/rt2/lib/RT/Tickets.pm:996
    /opt/rt2/WebRT/html/Elements/MyRequests:11
    /opt/rt2/WebRT/html/index.html:9
    /opt/rt2/WebRT/html/autohandler:58

And the raw error:

Unsatisfied dependency chain in Joins Users_2 at
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.

Trace begun at /usr/local/share/perl/5.8.4/HTML/Mason/Exceptions.pm line
131
HTML::Mason::Exceptions::rethrow_exception(‘Unsatisfied dependency chain
in Joins Users_2 at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm
line 889.^J’) called at
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889
DBIx::SearchBuilder::Handle::_BuildJoins(‘RT::Handle=HASH(0x82601e4)’,
‘RT::Tickets=HASH(0x904b048)’) called at
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 316
DBIx::SearchBuilder::_BuildJoins(‘RT::Tickets=HASH(0x904b048)’) called
at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 109
DBIx::SearchBuilder::_DoSearch(‘RT::Tickets=HASH(0x904b048)’) called at
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm line 400
DBIx::SearchBuilder::Next(‘RT::Tickets=HASH(0x904b048)’) called at
/opt/rt2/lib/RT/Tickets.pm line 996
RT::tickets::Next(‘RT::Tickets=HASH(0x904b048)’) called at
/opt/rt2/WebRT/html/Elements/MyRequests line 11
HTML::Mason::Commands::ANON at
/usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x902ce0
c)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1074

eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line
1068
HTML::Mason::Request::comp(undef, undef) called at
/opt/rt2/WebRT/html/index.html line 9
HTML::Mason::Commands::ANON(‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8f7100
4)’, ‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1074

eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line
1068
HTML::Mason::Request::comp(undef, undef, ‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 760

HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x
8fa3474)’) called at /opt/rt2/WebRT/html/autohandler line 58

HTML::Mason::Commands::ANON(‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Component.pm line 134

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8f5a44
8)’, ‘pass’, , ‘user’, ) called at
/usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 1069

eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line
1068
HTML::Mason::Request::comp(undef, undef, undef, ‘pass’, , ‘user’, )
called at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/Request.pm line 297

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x8fa34
74)’) called at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line
134

eval {…} at /usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm
line 134

HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandl
er=HASH(0x8fa3474)’) called at
/usr/local/share/perl/5.8.4/HTML/Mason/ApacheHandler.pm line 792

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x8260040)’, ‘Apache=SCALAR(0x8f2eb04)’) called at /opt/rt2/bin/webmux.pl
line 170

RT::Mason::handler(‘Apache=SCALAR(0x8f2eb04)’) called at /dev/null line
0
eval {…} at /dev/null line 0



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what i tried was using cpanp i sucessfully uninstalled Apache::DBI then
installed Apache::DBI ver 0.94 that i manually downloaded from the cpan.org,
after an apache restart still getting the same error

Jesse’s suggestion was to downgrade DBIx::SearchBuilder not Apache::DBI.

Michael

----- Original Message -----
From: “Jesse Vincent” jesse@bestpractical.com
To: “michael-list” michael-list@i4u.com.au
Cc: rt-users@lists.bestpractical.com
Sent: Wednesday, July 14, 2004 4:29 AM
Subject: Re: [rt-users] upgrade help please :slight_smile:

Try backing down to DBIx::SearchBuilder 0.97
Michael S. Liebman m-liebman@northwestern.edu
http://msl521.freeshell.org/
“I have vision and the rest of the world wears bifocals.”
-Paul Newman in “Butch Cassidy & the Sundance Kid”

thanks for pointing that out :slight_smile: its a sign have to get some sleep,

i just completed the uninstall of DBIx::SearchBuilder and sucesfully
installed the 0.94 version
still getting similar error, this is the new error that im getting,

thanks Jesse and Michael for the help :slight_smile:

  error:  Unsatisfied dependency chain in Joins Users_2 at

/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 889.

  context:  ...

  code stack:

/usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Handle.pm:889
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:316
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:109
/usr/local/share/perl/5.8.4/DBIx/SearchBuilder.pm:400
/opt/rt2/lib/RT/Tickets.pm:996
/opt/rt2/WebRT/html/Elements/MyRequests:11
/opt/rt2/WebRT/html/index.html:9
/opt/rt2/WebRT/html/autohandler:58From: “Michael S. Liebman” m-liebman@northwestern.edu
To: “michael-list” michael-list@i4u.com.au
Cc: “Jesse Vincent” jesse@bestpractical.com;
rt-users@lists.bestpractical.com
Sent: Wednesday, July 14, 2004 5:16 AM
Subject: Re: [rt-users] upgrade help please :slight_smile:

what i tried was using cpanp i sucessfully uninstalled Apache::DBI then
installed Apache::DBI ver 0.94 that i manually downloaded from the
cpan.org,
after an apache restart still getting the same error

Jesse’s suggestion was to downgrade DBIx::SearchBuilder not Apache::DBI.

Michael

----- Original Message -----
From: “Jesse Vincent” jesse@bestpractical.com
To: “michael-list” michael-list@i4u.com.au
Cc: rt-users@lists.bestpractical.com
Sent: Wednesday, July 14, 2004 4:29 AM
Subject: Re: [rt-users] upgrade help please :slight_smile:

Try backing down to DBIx::SearchBuilder 0.97

Michael S. Liebman m-liebman@northwestern.edu
http://msl521.freeshell.org/
“I have vision and the rest of the world wears bifocals.”
-Paul Newman in “Butch Cassidy & the Sundance Kid”