I upgraded last night, and all seems great, except an issue was reported
today. The “My open tickets” section in Self Service is blank. The
closed tickets are viewable, however. I had the user log out and back
in, cleared the mason cache, restarted apache…
Where can I look first to determine the issue?
Thank you!
Best regards,
Stephen H. Switzer
voice: 585.298.9420 [ x7001 ]
cell: 585.202.8312
fax: 585.625.0020
email: steve@SBSroc.com mailto:steve@SBSroc.com
/Technical Consultant & System Engineer/
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Switzer Business Solutions, LLC
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