Upgrade from 3.0.5 to 3.2.1 breaks Mozilla based browsers

Hi

Since upgrading to 3.2.1 from 3.0.5, users of Mozilla based browsers are asked to re-authenticate between every page load. The problem does not seem to affect Internet Explorer.

Any ideas how I can fix this?

Cheers

Alex Harrington - IT Support, Longhill High School

t: 01273 304086 | e: alex@longhill.org.uk

Alex,
I don’t know if this is the same issue, but I had something like
this happen when I upgrade a different tool. To fix it, I had each user
remove all saved cookies for the webserver where the tool was running,
and the problem went away.

Worth a shot, anyway....

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-
bounces@lists.bestpractical.com] On Behalf Of Alexander Harrington
Sent: Friday, August 20, 2004 9:32 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Upgrade from 3.0.5 to 3.2.1 breaks Mozilla based
browsers

Hi

Since upgrading to 3.2.1 from 3.0.5, users of Mozilla based browsers
are

I don’t know if this is the same issue, but I had something like
this happen when I upgrade a different tool. To fix it, I had each user
remove all saved cookies for the webserver where the tool was running,
and the problem went away.

That fixed it!

Thanks

Alex