Upgrade from 3.0.11 to 3.2.2 (Upgrade procedure or new install)

RT Users
1

Hello,

we plan to upgrade out RT from 3.0.11 to 3.2.2.
Since we plan to install in an a new server how should this be done?

Is it possible to install a blank version of 3.2.2 and just fill the
database with the existing 3.0.11 db data, or should i install 3.0.11 first
and then upgrade to 3.2.2 ?

Thanks for help.

Jörg Eichhorn

2

Is it possible to install a blank version of 3.2.2 and just fill the
database with the existing 3.0.11 db data, or should i install 3.0.11
first and then upgrade to 3.2.2 ?

shut down your old RT web service
copy the database to the new server using your db tools (mysqldump,
pg_dump, etc)
do an install following the “upgrade” procedure, including applying the
schema changes.

done.

Vivek Khera, Ph.D.
+1-301-869-4449 x806

3

Vivek
Could you be a bit more specific on your last item of your instructions?

  1. Do the RT 3.2.2 installation ?
  2. Followed by ‘what’ upgrade proceedure ?
  3. Is the ‘applying the schema change’ done within in the upgrade section ?

Thank you for your help?
John GilesOn Thu, 30 Sep 2004 15:11:54 -0400, Vivek Khera vivek@khera.org wrote:

On Sep 30, 2004, at 12:10 PM, J�rg Eichhorn wrote:

Is it possible to install a blank version of 3.2.2 and just fill the
database with the existing 3.0.11 db data, or should i install 3.0.11
first and then upgrade to 3.2.2 ?

shut down your old RT web service
copy the database to the new server using your db tools (mysqldump,
pg_dump, etc)
do an install following the “upgrade” procedure, including applying the
schema changes.

done.

Vivek Khera, Ph.D.
+1-301-869-4449 x806

The rt-users Archives

Be sure to check out the RT wiki at http://wiki.bestpractical.com

4

John Giles wrote:

Vivek
Could you be a bit more specific on your last item of your instructions?

  1. Do the RT 3.2.2 installation ?
    Do it like in README, but use ‘5b’ instead of ‘5a’.
  2. Followed by ‘what’ upgrade proceedure ?
    ‘5b’ is an upgrade procedure that doesn’t init db, but upgrade it.
  3. Is the ‘applying the schema change’ done within in the upgrade section ?
    yes. read README.

Don’t forget to copy RT_SiteConfig.pm and also read new config for new
options.

5

Thank you

John GilesOn Fri, 01 Oct 2004 11:14:17 +0400, Ruslan U. Zakirov Ruslan.Zakirov@acronis.com wrote:

John Giles wrote:

Vivek
Could you be a bit more specific on your last item of your instructions?

  1. Do the RT 3.2.2 installation ?
    Do it like in README, but use ‘5b’ instead of ‘5a’.
  2. Followed by ‘what’ upgrade proceedure ?
    ‘5b’ is an upgrade procedure that doesn’t init db, but upgrade it.
  3. Is the ‘applying the schema change’ done within in the upgrade
    section ?
    yes. read README.

Don’t forget to copy RT_SiteConfig.pm and also read new config for new
options.

Thank you for your help?
John Giles
On Thu, 30 Sep 2004 15:11:54 -0400, Vivek Khera vivek@khera.org wrote:

On Sep 30, 2004, at 12:10 PM, J�rg Eichhorn wrote:

Is it possible to install a blank version of 3.2.2 and just fill the
database with the existing 3.0.11 db data, or should i install
3.0.11 first and then upgrade to 3.2.2 ?

shut down your old RT web service
copy the database to the new server using your db tools (mysqldump,
pg_dump, etc)
do an install following the “upgrade” procedure, including applying
the schema changes.

done.

Vivek Khera, Ph.D.
+1-301-869-4449 x806

The rt-users Archives

Be sure to check out the RT wiki at http://wiki.bestpractical.com

The rt-users Archives
Be sure to check out the RT wiki at http://wiki.bestpractical.com