Upgrade 3.8.7 > 3.8.8

RT Users
1

Hi Community.

I have upgraded 3.8.7 > 3.8.8 my two RT instances. (one for external and
one internal). I am getting following two problems at only one of my RT.

  1. I am seeing the following line at the bottom of the page
    Can’t call method “id” on an undefined value at
    /usr/share/rt3/html/Elements/MyReminders line 58.

  2. i can’t see Quichsearch Reminders and Refresh at home page.

It is not fixing up through global section. surprising element is that on
the other RT machine there is no such issue.

any clue ?

Rana Tanveer
+923224247373

2

Hi Community.

I have upgraded 3.8.7 > 3.8.8 my two RT instances. (one for external and one internal). I am
getting following two problems at only one of my RT.

You should really come up to 3.8.10 which has a ton of bugfixes and
security fixes.

The error you’re seeing has been worked around in later releases, but
is caused by having an invalid $Organization or having changed it
during the upgrade.

-kevin