Updating RT classes

RT Developers
1

What do I need to do to RT update the Perl Classes, that do the database access? I didn’t found it in any documentation.

Thank you,

Lucas.
lucas@dextra.com.br

2

At Tuesday 1/18/2005 01:02 PM, Lucas Fernando Rosada wrote:

What do I need to do to RT update the Perl Classes, that do the database
access? I didn’t found it in any documentation.

Thank you,

Lucas.
lucas@dextra.com.br

Lucas,

There’s some good information on this at:

http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT

Steve

Stephen Turner

Senior Programmer/Analyst - Client Support Services
Information Services and Technology (IS&T)

sturner@mit.edu

3

Stephen, in this case, the factory file (rtpath/sbin/factory) will be needed. It’s this file that build the perl data access file from the database structure.

Thank you,

LucasOn Tue, 18 Jan 2005 13:22:50 -0500, Stephen Turner sturner@MIT.EDU escreveu: De: Stephen Turner sturner@MIT.EDU Data: Tue, 18 Jan 2005 13:22:50 -0500 Para: “Lucas Fernando Rosada” lucas@dextra.com.br, rt-devel@lists.bestpractical.com Assunto: Re: [Rt-devel] Updating RT classes At Tuesday 1/18/2005 01:02 PM, Lucas Fernando Rosada wrote:

What do I need to do to RT update the Perl Classes, that do the database
access? I didn’t found it in any documentation.

Thank you,

Lucas.
lucas@dextra.com.br

Lucas,

There’s some good information on this at:

Request Tracker Wiki

Steve

Stephen Turner

Senior Programmer/Analyst - Client Support Services
Information Services and Technology (IS&T)

sturner@mit.edu