Updating all tickets in a queue at once

RT Users
1

Is there a way to modify all tickets at once in a queue? ie. resolve all tickets?From: Todd Chapman [mailto:rt@chaka.net]
Sent: Friday, April 09, 2004 8:49 AM
To: Senoner Samuel
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Help with Unprivileged user

The staff user might have permission to modify a custom
field or add memebers to a group. That is why they would
need access to the config tab.

2

Is there a way to modify all tickets at once in a queue?
ie. resolve all tickets?

Well, you could use the “Update all these tickets at once” link.

seph