Update the front page globally

How do I change the front page globally (system wide) for all users? My
users don’t want to see the “top 10 unknowned tickets”. I know how to change
it
per user when login as the user.

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

How do I change the front page globally (system wide) for all users? My
users don’t want to see the “top 10 unknowned tickets”. I know how to change
it
per user when login as the user.

Forgot to mention, this is for RT 3.8.2


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

How do I change the front page globally (system wide) for all users? My
users don’t want to see the “top 10 unknowned tickets”. I know how to change
it
per user when login as the user.

Forgot to mention, this is for RT 3.8.2

this wiki says login as root to make the change. what is my root login. i
tried the root login that works to login to mysql
but that did not let me in

http://wiki.bestpractical.com/view/ChangeDefaultRTAtAGlance


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

How do I change the front page globally (system wide) for all users? My
users don’t want to see the “top 10 unknowned tickets”. I know how to change
it
per user when login as the user.

Forgot to mention, this is for RT 3.8.2

this wiki says login as root to make the change. what is my root login. i
tried the root login that works to login to mysql
but that did not let me in

http://wiki.bestpractical.com/view/ChangeDefaultRTAtAGlance

I login as root and removed the unowned tickets. But when I login as a user
I still see unown tickets.

How do make that change system wide for all users?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

How do I change the front page globally (system wide) for all users? My
users don’t want to see the “top 10 unknowned tickets”. I know how to change
it
per user when login as the user.

Forgot to mention, this is for RT 3.8.2

this wiki says login as root to make the change. what is my root login. i
tried the root login that works to login to mysql
but that did not let me in

http://wiki.bestpractical.com/view/ChangeDefaultRTAtAGlance

changed the root password by following this wiki

http://wiki.bestpractical.com/view/RecoverRootPassword


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

http://localhost:8080/Admin/Global/MyRT.htmlOn Fri, May 1, 2009 at 10:34 PM, Asif Iqbal vadud3@gmail.com wrote:

On Fri, May 1, 2009 at 10:30 AM, Asif Iqbal vadud3@gmail.com wrote:

On Fri, May 1, 2009 at 10:29 AM, Asif Iqbal vadud3@gmail.com wrote:

How do I change the front page globally (system wide) for all users? My
users don’t want to see the “top 10 unknowned tickets”. I know how to change
it
per user when login as the user.

Forgot to mention, this is for RT 3.8.2

this wiki says login as root to make the change. what is my root login. i
tried the root login that works to login to mysql
but that did not let me in

http://wiki.bestpractical.com/view/ChangeDefaultRTAtAGlance


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.

http://localhost:8080/Admin/Global/MyRT.html

Excellent! That did it! Ruslan, you rock man. Thanks a lot

How do I change the front page globally (system wide) for all users? My
users don’t want to see the “top 10 unknowned tickets”. I know how to
change

it
per user when login as the user.

Forgot to mention, this is for RT 3.8.2

this wiki says login as root to make the change. what is my root login. i
tried the root login that works to login to mysql
but that did not let me in

http://wiki.bestpractical.com/view/ChangeDefaultRTAtAGlance


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


Best regards, Ruslan.

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?