I’m adding a unprivileged user on RT and it can’t view the own
This user is in a group, and this group is on a queue.
This is the configuration of the permissions:
-View custom field values
-View ticket summaries
Rights for Staff: -Own tickets Rights for Administrators: None
Rights for Staff:
-View group dashboards
-View saved searches
Rights for Adminstrators: -Create modify and delete saved searches
I searched the wiki and have not found any solution
I’m doing something wrong or it’s a bug?
Xavier Barnada Rius