Unexpected logout / DB-Upgrade problem

Hello All

Sorry for the empty mail earlier today. It was not planned that way. :slight_smile:

We migrated our old RT installation (MySQL 3.23/RT 3.2.4) to a new
system (CentOS5/MySQL 5.0.45/RT 3.82) this weekend. One issue we hit
today seems to be rooted in a incomplete conversion of the database
schemas described here:
http://www.gossamer-threads.com/lists/rt/users/77958#77958

Apparently I did not correctly applied the output of the
etc/upgrade/upgrade-mysql-schema.pl-script.

My question: can I do this now (after all conversion) or do we have to
start over with the conversion and loose what happend in the meantime?

Best regards,
Roman Hochuli
Operations Manager

nexellent ag
Saegereistrasse 29
CH-8152 Glattbrugg

Phone: +41 44 562 30 40
Fax: +41 44 562 30 41
URL: www.nexellent.ch
X-NCC-RegID: ch.nexellent

Imagination is the one weapon in the war
against reality.
– Jules de Gaultier

Hello All

Sorry for the empty mail earlier today. It was not planned that way. :slight_smile:

We migrated our old RT installation (MySQL 3.23/RT 3.2.4) to a new
system (CentOS5/MySQL 5.0.45/RT 3.82) this weekend. One issue we hit
today seems to be rooted in a incomplete conversion of the database
schemas described here:
http://www.gossamer-threads.com/lists/rt/users/77958#77958

Apparently I did not correctly applied the output of the
etc/upgrade/upgrade-mysql-schema.pl-script.

My question: can I do this now (after all conversion) or do we have to
start over with the conversion and loose what happend in the meantime?

You can do it now, but the attachments you’ve received in between
upgrading to 3.8.2 and running the upgrade scripts
will get garbled and may no longer be visible.

Hello Jesse

You can do it now, but the attachments you’ve received in between
upgrading to 3.8.2 and running the upgrade scripts
will get garbled and may no longer be visible.

Certain international characters are now a little bit funny looking on
the webinterface but except of that it seems to have worked. Thank you.

Best regards,
Roman Hochuli
Operations Manager

nexellent ag
Saegereistrasse 29
CH-8152 Glattbrugg

Phone: +41 44 562 30 40
Fax: +41 44 562 30 41
URL: www.nexellent.ch
X-NCC-RegID: ch.nexellent

Imagination is the one weapon in the war
against reality.
– Jules de Gaultier