When I click on “Take” to have ownership of a ticket, the options to
either “Open| reply|resolve|Comment” are not available at all, the
screen does not give you any option on the top right hand side. Any
reason why they are not appearing?
It was a browser issue. The problem did not occur under IE only Firefox.
Not sure why.
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Serge
BiandaSent: Monday, June 26, 2006 5:55 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Unable to view headers of
ticket[Open|Reply|Resolve|Comment]
When I click on “Take” to have ownership of a ticket, the options to
either “Open| reply|resolve|Comment” are not available at all, the
screen does not give you any option on the top right hand side. Any
reason why they are not appearing?