Unable to login (2.0)

Hi,

Quick question: I´ve installed RT 2.0 (no upgrade), everything went fine
(creating database, dependencies, etc.)
and I am also able to enter the login webpage of RT.
However, I can´t login, even by using the default “root” account with
"password" and even when I create my own user
by using the rtadmin --user create command from the shell.

Any ideas are appreciated!!!

Thanks
Lars

I suspect that you either don’t have cookies enabled in your browser OR
your mod_perl is of a vintage that breaks CGI::Cookie.

http://fsck.com/rt2/Ticket/Display.html?id=633 (login guest/guest)

Describes the fix for this that will be in 2.0.1On Thu, Jul 05, 2001 at 12:19:15AM +0200, Leuchter, Lars wrote:

Hi,

Quick question: I´ve installed RT 2.0 (no upgrade), everything went fine
(creating database, dependencies, etc.)
and I am also able to enter the login webpage of RT.
However, I can´t login, even by using the default “root” account with
"password" and even when I create my own user
by using the rtadmin --user create command from the shell.

Any ideas are appreciated!!!

Thanks
Lars


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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

A REAL sysadmin challenge is “resurrect five dead mailserver while so ripped
to the gills on mdma that you can’t focus on any given line of text for more
than 10 seconds continuously.”
-Nathan Mehl

I suspect that you either don’t have cookies enabled in your browser OR
your mod_perl is of a vintage that breaks CGI::Cookie.

On the subject of mod_perl, does the testdeps script check it for
existence/sanity?

Chris
away from RT-installed PCs for a while

Checking mod_perl is sort of outside of the scope of things
I’m really up for dealing with in testdeps, though I’d certainly
appreciate a patch, if anyone’s willing to put the code together.
For me, it falls into the ‘document it as a requirement’ category.

All that being said, I expect that mod_perl won’t be a hard requirement
for the web ui for much longer. I’ve got the fastcgi handler spitting out
attachments properly at this point. All that’s left now is to deal with
things like the little RT logo and making sure that things are taint-happy
(there are some patches that need to be applied.) Then, well, I won’t
recommend that folks drop it straight into production, but it will at least
be an option.

    -jOn Thu, Jul 05, 2001 at 01:13:38PM +0800, Chris Waltham wrote:

I suspect that you either don’t have cookies enabled in your browser OR
your mod_perl is of a vintage that breaks CGI::Cookie.

On the subject of mod_perl, does the testdeps script check it for
existence/sanity?

Chris
away from RT-installed PCs for a while


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rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

‘"As the company that brought users the Internet, Netscape is now inviting
the more than 60 million people who have used our client software to
’tune up’ and upgrade to Netscape Communicator," said Mike Homer,
senior vice president of marketing at Netscape.’ Sometimes I wonder.