Two RT3's on the same Debian box

RT Users
1

G’day all,

A look through the archives turns up nothing on this.

I want to run two separate instances of request-tracker3 on a
Debian box.

I know it’s relatively easy to run simultaneous instances of RT2 and
RT3–but two RT3s seems another matter entirely.

Is this on a FAQ anywhere? Or can someone suggest the best way to
approach this problem?

Thanks,

Jens

2

I want to run two separate instances of request-tracker3 on a Debian box. I
know it’s relatively easy to run simultaneous instances of RT2 and RT3–but
two RT3s seems another matter entirely.

Is this on a FAQ anywhere? Or can someone suggest the best way to approach
this problem?

Wouldn’t you just set up two virtual sites in Apache, one for each instance of
RT3 (rt1.example.org and rt2.example.org), and then make sure each RT
instance is configured to use a unique database (tickets1 and tickets2 or
something)??

I haven’t done a multiple install one one server myself, but from the very
little bit of digging I’ve done into the config files in the last few weeks,
I don’t think it should be a problem to do something like that.

My $0.02… I’m sure someone with actual experience can offer more input.

3

I want to run two separate instances of request-tracker3 on a Debian box. I
know it’s relatively easy to run simultaneous instances of RT2 and RT3–but
two RT3s seems another matter entirely.

Is this on a FAQ anywhere? Or can someone suggest the best way to approach
this problem?

Wouldn’t you just set up two virtual sites in Apache, one for each instance of
RT3 (rt1.example.org and rt2.example.org), and then make sure each RT
instance is configured to use a unique database (tickets1 and tickets2 or
something)??

I haven’t done a multiple install one one server myself, but from the very
little bit of digging I’ve done into the config files in the last few weeks,
I don’t think it should be a problem to do something like that.

My $0.02… I’m sure someone with actual experience can offer more input.

I understand how to set up the two virtual hosts.

But how do I install two packaged request-tracker3 instances?

I can’t do an “apt-get install request-tracker3” again–I’ve already got
one installed!

This is more a Debian packaging question than anything else… sure I
can get a fresh tarball and put it in /usr/local/, but a packaged
solution would be optimal.

Jens

4

I doubt that you will find, anywhere, the ability to have multiple RT’s
installed via pacakages… For something like this (having multiple
installations of the same package), it takes a bit of administrative
customization that typically is not found within the generalized packages.

I’ve been running multiple instances of RT for years. The only trick
involved is making sure that the FastCgi directives are properly set up
within the virtual host.

-Rich

Jens Porup wrote:>On Thu, Aug 26, 2004 at 12:09:23AM -0700, Bruce Timberlake wrote:

I want to run two separate instances of request-tracker3 on a Debian box. I
know it’s relatively easy to run simultaneous instances of RT2 and RT3–but
two RT3s seems another matter entirely.

Is this on a FAQ anywhere? Or can someone suggest the best way to approach
this problem?

Wouldn’t you just set up two virtual sites in Apache, one for each instance of
RT3 (rt1.example.org and rt2.example.org), and then make sure each RT
instance is configured to use a unique database (tickets1 and tickets2 or
something)??

I haven’t done a multiple install one one server myself, but from the very
little bit of digging I’ve done into the config files in the last few weeks,
I don’t think it should be a problem to do something like that.

My $0.02… I’m sure someone with actual experience can offer more input.

I understand how to set up the two virtual hosts.

But how do I install two packaged request-tracker3 instances?

I can’t do an “apt-get install request-tracker3” again–I’ve already got
one installed!

This is more a Debian packaging question than anything else… sure I
can get a fresh tarball and put it in /usr/local/, but a packaged
solution would be optimal.

Jens

The rt-users Archives

Be sure to check out the RT wiki at http://wiki.bestpractical.com

Richard West $14.95 Registrations mailto:rwest@wesmo.com
Wesmo Computer Services .com .net .org .tv .cc http://www.wesmo.com
Full Domain & Web Hosting .BIZ .INFO & MORE!!

5

I’ve been running multiple instances of RT for years. The only trick
involved is making sure that the FastCgi directives are properly set up
within the virtual host.

Do you build separate databases under the same Mysql instance?
I’ve been wondering about the best way to keep an old RT2 instance
around for the rare times when we want to look up how many
tickets someone opened over a long period of time. For
performance reasons I don’t want all those old tickets and
users to be considered in every search and for the moment I
have RT3 on a different machine with a newer mysql. However
it would be nicer if I could run both on the same server as
different vhosts. Should the RT2 instance run OK as a separate
database in the mysql 4.x instance (it’s on 3.2 now)?

Les Mikesell
les@futuresource.com

6

However
it would be nicer if I could run both on the same server as
different vhosts. Should the RT2 instance run OK as a separate
database in the mysql 4.x instance (it’s on 3.2 now)?

That should work just great.

Jesse