Hi all,
I just wanted to let everybody know that I added two new pages to the RT wiki:
- MuteResolvehttp://wiki.bestpractical.com/view/MuteResolve - let resolver choose not to send email on resolve;
- OnCreateCheckCFhttp://wiki.bestpractical.com/view/OnCreateCheckCF - check presence of a mandatory cf on email ticket creation;
Bye
Cris