Two emails to CC on Comment

RT Users
1

Hi All

I added an email to the CC field while sending a comment. I noticed the
person on the CC received two emails.

How do I make sure CC gets only one email instead.

I am using RT 3.2.0 on Solaris 8 with Apache 1.x + mod_perl1

Thanks for the suggestion
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
There’s no place like 127.0.0.1

2

Asif Iqbal wrote:

Hi All

I added an email to the CC field while sending a comment. I noticed the
person on the CC received two emails.

How do I make sure CC gets only one email instead.

I am using RT 3.2.0 on Solaris 8 with Apache 1.x + mod_perl1

Thanks for the suggestion

If there is no error in RT(I hope this is true), then you should recheck
your scrip set global and queue specific.

			Best regards. Ruslan.
3

Ruslan U. Zakirov wrote:

Asif Iqbal wrote:

Hi All

I added an email to the CC field while sending a comment. I noticed the
person on the CC received two emails.

How do I make sure CC gets only one email instead.

I am using RT 3.2.0 on Solaris 8 with Apache 1.x + mod_perl1

Thanks for the suggestion

If there is no error in RT(I hope this is true), then you should recheck
your scrip set global and queue specific.

That was it. There were two same scrips on Global and on that queue

  		Best regards. Ruslan.

Thanks a lot

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
There’s no place like 127.0.0.1