I apologize for the newbie question (I have another thread going that has
stalled out with this question - but it’s really part of a larger question,
so I figured I would pose this question directly - I apologize if everyone
has already read this or if that is a list faux paux).
I need some help turning on “logging”. I saw the entries in RT_Config.pm,
but cannot figure out how to make them work in RT_SiteConfig.pm. I found
several topics through Google about using logging, but none with newbie
instructions for turning it “on”. Thanks in advance for your time.
Set($LogToFileNamed , ‘/opt/rt3.8/etc/rt.log’);
Set($LogToSyslog , ‘debug’);
Then I changed the permissions for rt.log to be -rw-rw-rw. I added a line at
the top of the file: #started on 9/8/2008. I then restarted apache. Playing
around inside the interface produces nothing in that file. I’m not sure I’m
doing it right.