Troubles with mailgate!

Error msg that is returned in the bounce mail is:

Can’t locate in @INC (@INC contains: /opt/rt2/etc /opt/rt2/lib
/usr/lib/perl5/5.6.1/i386-linux /usr/lib/perl5/5.6.1
/usr/lib/perl5/site_perl/5.6.1/i386-linux /usr/lib/perl5/site_perl/5.6.1
/usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0
/usr/lib/perl5/site_perl .) at /opt/rt2/lib/RT/Interface/ line 107.
BEGIN failed–compilation aborted at /opt/rt2/lib/RT/Interface/ line
Compilation failed in require at /etc/smrsh/rt-mailgate line 30.
BEGIN failed–compilation aborted at /etc/smrsh/rt-mailgate line 30.
554 5.3.0 “|/etc/smrsh/rt-mailgate --queue general --action correspond”…
unknown mailer error 2 is in /opt/rt2/etc

thanks for any help


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Error msg that is returned in the bounce mail is:

Can’t locate in @INC (@INC contains: /opt/rt2/etc /opt/rt2/lib
^^^^^^^^^ ^^^^^^^^^^^^

Check permissions of both the file and the directory to ensure that the
user running rt-mailgate is able to access .

Have you read the FAQ? The RT FAQ Manager lives at


                         Bruce Campbell                            RIPE
               Systems/Network Engineer                             NCC
    - PGP562C8B1B             Operations/Security