Trouble with web interface after just setting up

RT Users
1

Just installed RT and looking forward to using!

Got through the installation process, and set up in Apache underneath a virtual host:

DocumentRoot /usr/local/www/data ServerName samsabsd01.samsa.com Options FollowSymLinks SymLinksIfOwnerMatch PerlModule Apache::DBI PerlFreshRestart On Alias /rt/ /usr/local/rt/WebRT/html/ PerlRequire /usr/local/rt/bin/webmux.pl SetHandler per-script PerlHandler RT::Mason

Our problem is that when we go to the site at http://samsabsd01.samsa.com/rt/ the page comes up looking like some kind of source code. Stuff like:

<&/Elements/Header, Title=>“Start page”, Refresh => $session{‘home_refresh_interval’} &> <& /Elements/Tabs, current_toptab => ‘’ &>

Any ideas?

Thanks!

Mike Stackhouse
Saginaw, Michigan - USA

2

Mike Stackhouse wrote:

SetHandler per-script

There’s your problem. :slight_smile:

3

Again, Phil - thanks very much.

Feeling like a dork for missing the obvious…

MikeFrom: Phil Homewood pdh@snapgear.com
To: Mike Stackhouse mstackhouse@samsa.com
Cc: rt-users@lists.fsck.com
Sent: Tuesday, January 15, 2002 5:06 AM
Subject: Re: [rt-users] Trouble with web interface after just setting up

Mike Stackhouse wrote:

SetHandler per-script

There’s your problem. :slight_smile:

Our problem is that when we go to the site at
http://samsabsd01.samsa.com/rt/ the page comes up looking like some kind of
source code. Stuff like:

<&/Elements/Header, Title=>“Start page”, Refresh =>
$session{‘home_refresh_interval’} &> <& /Elements/Tabs, current_toptab => ‘’
&>

4

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Looks like it’s working now… Apache probably needed to be stopped and
started.On Tuesday 15 January 2002 04:25 am, Mike Stackhouse wrote:

Just installed RT and looking forward to using!

Got through the installation process, and set up in Apache underneath a
virtual host:

DocumentRoot /usr/local/www/data ServerName samsabsd01.samsa.com Options FollowSymLinks SymLinksIfOwnerMatch PerlModule Apache::DBI PerlFreshRestart On Alias /rt/ /usr/local/rt/WebRT/html/ PerlRequire /usr/local/rt/bin/webmux.pl SetHandler per-script PerlHandler RT::Mason

Our problem is that when we go to the site at
http://samsabsd01.samsa.com/rt/ the page comes up looking like some kind of
source code. Stuff like:

<&/Elements/Header, Title=>“Start page”, Refresh =>
$session{‘home_refresh_interval’} &> <& /Elements/Tabs, current_toptab =>
‘’ &>

Any ideas?

Thanks!

Mike Stackhouse
Saginaw, Michigan - USA

Josh Krikke krikke@macatawa.org
MacNet Sysadmin Holland, MI
GnuPG Fingerprint: AC6F 13AC F945 CC45 BDFC 509E 8F41 9549 64DD 95DB
My public key http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x64DD95DB

“Long signatures are the signature of long signature makers.”
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.0.6 (GNU/Linux)
Comment: For info see http://www.gnupg.org

iD8DBQE8RDBQj0GVSWTdldsRAjZPAJ0ZnrK/8wkrCeNA4rLJQkBDD5ClYQCfb3kC
9n59g6M7XrudtMGegtKjBMk=
=27Xl
-----END PGP SIGNATURE-----