I upgraded from 3.2.x to 3.4.2 and after the upgrade my custom field no
longer shows up.
I went to Global->Custom Fields and verified that the custom field is
there and then enabled and disabled it.
I then went to Queue->my queue->Ticket Custom Fields and made sure that
the custom field was listed there and it was. I again enabled and
disabled it to see if that would help.
Still, the custom field does not show up in the list for old and new
tickets in my queue.
Any help would be appreciated.
Sr. Systems Analyst
McCombs School of Business