Tried to upgrade

And when I do a search, I get the following.

What am I missing???

Jason

System error

while serving tracker.splitinfinity.net /Search/Listing.html
error while executing /autohandler [standard]:
Can’t locate object method “FreezeLimits” via package “RT::Tickets” at
/opt/rt2/WebRT/data/obj/STANDARD/Search/Listing.html line 126, line
259.
HTML::Mason::Interp::ANON(‘Can’t locate object method "FreezeLimits"
via package "RT::Tick…’) called at
/opt/rt2/WebRT/data/obj/STANDARD/Search/Listing.html line 126

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’, ‘ValueOfQueue’, 2,
‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 314

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, …)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
’/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null line 0
require 0 called at /dev/null line 0
HTML::Mason::Interp::ANON(‘Can’t locate object method "FreezeLimits"
via package "RT::Tick…’) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 660

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’, ‘ValueOfQueue’, 2,
‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 314

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, …)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
’/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null line 0
require 0 called at /dev/null line 0
HTML::Mason::Interp::ANON(‘Can’t locate object method "FreezeLimits"
via package "RT::Tick…’) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 660

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, …)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
’/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null line 0
require 0 called at /dev/null line 0

backtrace: /autohandler [standard] <= /Search/Listing.html [standard]

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You didn’t follow the upgrade procedure that has you check dependencies OR
you didn’t properly stop and start apache after an upgrade.On Wed, Aug 15, 2001 at 09:56:36AM -0700, Split infinity Tech Support wrote:

And when I do a search, I get the following.

What am I missing???

Jason

System error

while serving tracker.splitinfinity.net /Search/Listing.html
error while executing /autohandler [standard]:
Can’t locate object method “FreezeLimits” via package “RT::Tickets” at
/opt/rt2/WebRT/data/obj/STANDARD/Search/Listing.html line 126, line
259.
HTML::Mason::Interp::ANON(‘Can’t locate object method "FreezeLimits"
via package "RT::Tick…’) called at
/opt/rt2/WebRT/data/obj/STANDARD/Search/Listing.html line 126

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’, ‘ValueOfQueue’, 2,
‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 314

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, …)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
’/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null line 0
require 0 called at /dev/null line 0
HTML::Mason::Interp::ANON(‘Can’t locate object method "FreezeLimits"
via package "RT::Tick…’) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 660

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’, ‘ValueOfQueue’, 2,
‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 314

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, …)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
’/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null line 0
require 0 called at /dev/null line 0
HTML::Mason::Interp::ANON(‘Can’t locate object method "FreezeLimits"
via package "RT::Tick…’) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 660

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, …)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,
’/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,
‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null line 0
require 0 called at /dev/null line 0

backtrace: /autohandler [standard] <= /Search/Listing.html [standard]


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rt-users mailing list
rt-users@lists.fsck.com
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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

They’ll take my private key when they pry it from my cold dead fingers!

Actually, yes I did, I ended up fixing it by backing up my database,
removing rt completely then installing 2.0.4 and restoring the database.
The only instructions in the documents section of your web page say:

As root, type:

make upgrade

replace “make” with the local name for Make, if you need to. This will
build new RT wrappers, config files and libraries without overwriting your
RT database. WARNING: Note that this will clobber your configuration file!
The old config will be saved as config.old, but back it up anyway!

That’s it, there’s no mention of dependancies or restarting apache. I
checked the deps and restarted the whole machine in an attempt to get it
working.

Jason

You didn’t follow the upgrade procedure that has you check dependencies
OR
you didn’t properly stop and start apache after an upgrade.

And when I do a search, I get the following.

What am I missing???

Jason

System error

while serving tracker.splitinfinity.net /Search/Listing.html
error while executing /autohandler [standard]:
Can’t locate object method “FreezeLimits” via package “RT::Tickets” at
/opt/rt2/WebRT/data/obj/STANDARD/Search/Listing.html line 126,
line
259.
HTML::Mason::Interp::ANON(‘Can’t locate object method
"FreezeLimits"
via package "RT::Tick…’) called at
/opt/rt2/WebRT/data/obj/STANDARD/Search/Listing.html line 126

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’,

‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
’=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’, ‘ValueOfQueue’, 2,
‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 314

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,

‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
’=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
…)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null
line 0
require 0 called at /dev/null line 0
HTML::Mason::Interp::ANON(‘Can’t locate object method
"FreezeLimits"
via package "RT::Tick…’) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 660

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’, ‘ValueOfQueue’, 2,
‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 314

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,

‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
’=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
…)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null
line 0
require 0 called at /dev/null line 0
HTML::Mason::Interp::ANON(‘Can’t locate object method
"FreezeLimits"
via package "RT::Tick…’) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 660

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
…)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null
line 0
require 0 called at /dev/null line 0

backtrace: /autohandler [standard] <= /Search/Listing.html [standard]


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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

They’ll take my private key when they pry it from my cold dead fingers!

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I think the instructions are pretty clear. If they’re not, I’d welcome
a recommendation about how to clarify them.

You quote section 5.1 of the install procedure below.
Section 4, which came immediately before it cautions you to check the dependencies. RT 2.0.4 needs FreezeThaw. Testdeps checks for it.On Wed, Aug 15, 2001 at 12:22:17PM -0700, Split infinity Tech Support wrote:

Actually, yes I did, I ended up fixing it by backing up my database,
removing rt completely then installing 2.0.4 and restoring the database.
The only instructions in the documents section of your web page say:

As root, type:

make upgrade

replace “make” with the local name for Make, if you need to. This will
build new RT wrappers, config files and libraries without overwriting your
RT database. WARNING: Note that this will clobber your configuration file!
The old config will be saved as config.old, but back it up anyway!

That’s it, there’s no mention of dependancies or restarting apache. I
checked the deps and restarted the whole machine in an attempt to get it
working.

Jason

You didn’t follow the upgrade procedure that has you check dependencies
OR
you didn’t properly stop and start apache after an upgrade.

On Wed, Aug 15, 2001 at 09:56:36AM -0700, Split infinity Tech Support wrote:

And when I do a search, I get the following.

What am I missing???

Jason

System error

while serving tracker.splitinfinity.net /Search/Listing.html
error while executing /autohandler [standard]:
Can’t locate object method “FreezeLimits” via package “RT::Tickets” at
/opt/rt2/WebRT/data/obj/STANDARD/Search/Listing.html line 126,
line
259.
HTML::Mason::Interp::ANON(‘Can’t locate object method
"FreezeLimits"
via package "RT::Tick…’) called at
/opt/rt2/WebRT/data/obj/STANDARD/Search/Listing.html line 126

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’,

‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
’=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’, ‘ValueOfQueue’, 2,
‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 314

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,

‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
’=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
…)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null
line 0
require 0 called at /dev/null line 0
HTML::Mason::Interp::ANON(‘Can’t locate object method
"FreezeLimits"
via package "RT::Tick…’) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 660

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HTML::Mason::Component::FileBased=HASH(0xdb5cdb8)’, ‘ValueOfQueue’, 2,
‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 314

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,

‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
’=’,
‘RowsPerPage’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 649
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 649

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
…)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null
line 0
require 0 called at /dev/null line 0
HTML::Mason::Interp::ANON(‘Can’t locate object method
"FreezeLimits"
via package "RT::Tick…’) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 660

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘HASH(0xdb2f6c8)’, ‘HTML::Mason::Component::FileBased=HASH(0xd4f6748)’,
‘ValueOfQueue’, 2, ‘ValueOfStatus’, ‘ARRAY(0xdb3051c)’, ‘StatusOp’,
…)
called at /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm line 150
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm
line 150

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’,

‘/Search/Listing.html’, ‘ValueOfQueue’, 2, ‘ValueOfStatus’,
‘ARRAY(0xdb3051c)’, ‘StatusOp’, ‘=’, …) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 885

HTML::Mason::ApacheHandler::handle_request_1(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’,
‘HTML::Mason::Request::ApacheHandler=HASH(0xdba4d78)’, undef) called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556
require 0 called at
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/ApacheHandler.pm line 556

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd4f1588)’,

‘Apache=SCALAR(0xd4f4c78)’) called at /opt/rt2/bin/webmux.pl line 149
RT::Mason::handler(‘Apache=SCALAR(0xd4f4c78)’) called at /dev/null
line 0
require 0 called at /dev/null line 0

backtrace: /autohandler [standard] <= /Search/Listing.html [standard]


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jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

They’ll take my private key when they pry it from my cold dead fingers!


FREE Web Site Monitoring for ALL! 100% FREE!
http://www.ServerRat.com/tag/
Notifies you via: ICQ, AIM and EMAIL!

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I’m reasonably sure that at least two of the electric blue kangeroos
I saw were real.

|+ That’s it, there’s no mention of dependancies or restarting apache. I
|+ checked the deps and restarted the whole machine in an attempt to get it
|+ working.

You must not be reading the entire README file. Are you just reading that
step, and not any further?

8 Stop and start your webserver, so it picks up your configuration changes.

That is plain as day to me. I don’t think Jesse needs to put ‘restart
apache’ explictily, when he has step 8 telling you to restart /whatever/
webserver you’re using.