Top menu Aileron theme disappear when using custom theme

RT Users
1

Dear RT users,

My version is 4.2.4.

I would like to have a custom theme for my RT instance so I followed the indication on Customizing/Styling rt - RT 4.2.17 Documentation - Best Practical

After doing:
$ mkdir -p local/static/css/localstyle
$ cp -R share/static/css/aileron/* local/static/css/localstyle/

Now set $WebDefaultStylesheet in RT_SiteConfig.pm to the new directory name you selected, for example:
Set( $WebDefaultStylesheet, ‘localstyle’ );

I do not have anymore the top javascript menu.

I have the same error with others themes but it is ok with ballard as it is to using JS.

Thanks for your help.
AL

2

Hello,

Some news from searches!

It looks that the problem comes from jQuery that cannot be find properly.

Thanks for your help.
AL

3

Hello,

I tried by starting a fresh install and still the same problem.

I do not understand at all :wink:

AL

4

I have this issue as well, doesn’t appear to matter which theme i make
custom either.

Is there additional requirements than what’s in the documentation in
order to get custom themes to work?

-KristianOn Mon, Jun 9, 2014 at 2:46 PM, Aurélien Lafranchise aurelien.lafranchise@mobiquithings.com wrote:

Hello,

I tried by starting a fresh install and still the same problem.

I do not understand at all :wink:

AL

RT Training - Boston, September 9-10
http://bestpractical.com/training

5

Hi AL and Kristian,

There are a couple more files you need. Try:

$ mkdir -p local/html/NoAuth/css/localstyle
$ cp -R share/html/NoAuth/css/rudder/* local/html/NoAuth/css/localstyle/

I’ll create a ticket to update the docs.

JimOn 3/9/16 7:09 AM, Kristian Davies wrote:

I have this issue as well, doesn’t appear to matter which theme i make
custom either.

Is there additional requirements than what’s in the documentation in
order to get custom themes to work?

-Kristian

On Mon, Jun 9, 2014 at 2:46 PM, Aurélien Lafranchise aurelien.lafranchise@mobiquithings.com wrote:

Hello,

I tried by starting a fresh install and still the same problem.

I do not understand at all :wink:

AL

RT Training - Boston, September 9-10
http://bestpractical.com/training

RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html)

  • Hamburg Germany - March 14 & 15, 2016
  • Washington DC - May 23 & 24, 2016
6

That is indeed the solution.

Cheers!On Thu, Mar 10, 2016 at 3:08 PM, Jim Brandt jbrandt@bestpractical.com wrote:

Hi AL and Kristian,

There are a couple more files you need. Try:

$ mkdir -p local/html/NoAuth/css/localstyle
$ cp -R share/html/NoAuth/css/rudder/* local/html/NoAuth/css/localstyle/

I’ll create a ticket to update the docs.

Jim

On 3/9/16 7:09 AM, Kristian Davies wrote:

I have this issue as well, doesn’t appear to matter which theme i make
custom either.

Is there additional requirements than what’s in the documentation in
order to get custom themes to work?

-Kristian

On Mon, Jun 9, 2014 at 2:46 PM, Aurélien Lafranchise aurelien.lafranchise@mobiquithings.com wrote:

Hello,

I tried by starting a fresh install and still the same problem.

I do not understand at all :wink:

AL

RT Training - Boston, September 9-10
http://bestpractical.com/training

RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)

  • Hamburg Germany - March 14 & 15, 2016
  • Washington DC - May 23 & 24, 2016

RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)

  • Hamburg Germany - March 14 & 15, 2016
  • Washington DC - May 23 & 24, 2016