Hi List,
I have an RT 3.8.8 installation, I have patched my RT so to have date
customfield types, and created different customfields of date type.
Customfields values of this type are then converted to be shown as I expect
to see them, when represented in the display view.
Everything seems to work as expected but dashboards, which are based on
searches and give me dates as they are in the database, has anyone
something to suggest in order to modify the query as to show dates in
accordance with my timezone? Or any other suggestion in order to have
correct view in the dashboard?
Thanks in advance for any suggestion or advice.
Kind regards.
Simone Sanna
I have an RT 3.8.8 installation, I have patched my RT so to have date customfield types, and
created different customfields of date type.
Customfields values of this type are then converted to be shown as I expect to see them, when
represented in the display view.
Everything seems to work as expected but dashboards, which are based on searches and give me
dates as they are in the database, has anyone something to suggest in order to modify the
query as to show dates in accordance with my timezone? Or any other suggestion in order to
have correct view in the dashboard?
Unfortunately, that patch has a number of known flaws and I always
recommend against using it. One of my colleagues spent the better
part of a week writing date and datetime custom fields types for 4.0
that account for timezones and searching.
-kevin