Tickets into changelog

hi all , am using rt (current) company wide, for about 15k users, we
would like to make it so that whenever a ticket comes into the it queue
the text from the ticket goes into a changelog,
is this possible, or do any of you have any ideas, on this matter

thanx

on a side note, if i user mysql 4.1 with the option of --use-old- passwd
will rt work on that, or is there more than that to the reason why rt
will not work with mysql 4.1

steve.vcf (774 Bytes)

on a side note, if i user mysql 4.1 with the option of --use-old- passwd
will rt work on that, or is there more than that to the reason why rt
will not work with mysql 4.1

My tests show that both 3.2 and 3.4 work great with mysql 4.1