Tickets in a Nice Print Format

I would like to be able to Print or PDF tickets in a nice format.

Is there a good way to do this?

I currently print the ticket pages from a browser, but have various
rendering issues and, in short, it isn’t all that pretty.

I also notice that Reminders for tickets don’t appear to be on the print
outs / PDFs.

Regards,

Giles Coochey, CCNA, CCNAS
NetSecSpec Ltd
+44 (0) 7983 877438
http://www.coochey.net
http://www.netsecspec.co.uk
giles@coochey.net

smime.p7s (4.85 KB)

I would like to be able to Print or PDF tickets in a nice format.

Is there a good way to do this?

I currently print the ticket pages from a browser, but have various
rendering issues and, in short, it isn’t all that pretty.

I also notice that Reminders for tickets don’t appear to be on the
print outs / PDFs.

You forgot to mention your RT version. More recent versions ship with
a print.css that provides a lot of improvements.

-kevin

I would like to be able to Print or PDF tickets in a nice format.

Is there a good way to do this?

I currently print the ticket pages from a browser, but have various
rendering issues and, in short, it isn’t all that pretty.

I also notice that Reminders for tickets don’t appear to be on the
print outs / PDFs.
You forgot to mention your RT version. More recent versions ship with
a print.css that provides a lot of improvements.

-kevin
4.0.8

How precisely does that get used - is it automatic?

Regards,

Giles Coochey, CCNA, CCNAS
NetSecSpec Ltd
+44 (0) 7983 877438
http://www.coochey.net
http://www.netsecspec.co.uk
giles@coochey.net

smime.p7s (4.85 KB)

How precisely does that get used - is it automatic?

Yes, by your browser. Perhaps you could show us an example “printed” PDF.