Ticket's Describe in a Query Results

RT Users
1

Hello All,

Is it possible include describe’s field (the first entry of ticket history) in a query result page?

Thank’s in advance,

Rodolfo de Moraes Reis
Diretoria de Soluções de
Inteligência de Negócios
CPqD Telecom & IT Solutions
Tel.: +55 19 3705-5986
Fax: +55 19 3705-6786
rmreis@cpqd.com.br
www.cpqd.com.br

2

http://wiki.bestpractical.com/index.cgi?AddTicketHistoryToMail
http://wiki.bestpractical.com/index.cgi?AddLastCommentToMail
…On 11/23/05, Rodolfo de Moraes Reis rmreis@cpqd.com.br wrote:

Hello All!

Any idea about this? In my point of view it’s very useful…

Thank’s in advance!
Rodolfo

-----Mensagem original-----
De: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]Em nome de Rodolfo de
Moraes Reis
Enviada em: segunda-feira, 21 de novembro de 2005 17:54
Para: rt-users@lists.bestpractical.com
Assunto: [rt-users] Ticket’s Describe in a Query Results

Hello All,

Is it possible include describe’s field (the first entry of ticket history) in a query result page?

Thank’s in advance,

Rodolfo de Moraes Reis
Diretoria de Soluções de
Inteligência de Negócios
CPqD Telecom & IT Solutions
Tel.: +55 19 3705-5986
Fax: +55 19 3705-6786
rmreis@cpqd.com.br
www.cpqd.com.br

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Best regards, Ruslan.