I am currently amending some templates , and so far, I’ve based my
changes on cutting and pasting propereties from other templates.
Now I’ve hit a problem, I want to display a property that I haven’t seen
anywhere else (the name of the person who sent the replay on the
ticket). Is there anywhere that will tell me the objects/properties of
the Transaction and Ticket objects? I’ve looked at
http://wiki.bestpractical.com/index.cgi?ObjectModel on the wiki but it
doesn’t make much sense and I don’t have access to install the add-ons
e.g. so far I know of
So I suppose I’m looking for something like
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