Ticket summary page

I’ve got a new install of 3.0.7 here and am looking to customize it a
bit. I’d love to be able to have a “Summary” page for a given queue
which does not require authentication. It would look a little like this:

Queue: Foo

Status: (dropdown menu)
-Unresolved (New & open)
-Resolved
-Stalled

Tickets:
ID Name Status Last Update
1 Test New 1 hr
5 Bar Open 7 hours

Is there anything like this, and any guesses about how long it would
take me to work up something like this? I’m a very experienced perl
programmer (OO included), but very new to RT.

Drew

Drew Taylor wrote:

I’ve got a new install of 3.0.7 here and am looking to customize it a
bit. I’d love to be able to have a “Summary” page for a given queue
which does not require authentication. It would look a little like this:

Queue: Foo

Status: (dropdown menu)
-Unresolved (New & open)
-Resolved
-Stalled

Tickets:
ID Name Status Last Update
1 Test New 1 hr
5 Bar Open 7 hours

Is there anything like this, and any guesses about how long it would
take me to work up something like this? I’m a very experienced perl
programmer (OO included), but very new to RT.

I imagine the following should contain suffient examples to allow what you
need to be constructed quickly, just by piecing together bits of existing
code:

/share/html/Elements/MyTickets
/share/html/Elements/MyRequests
/share/html/Search/Elements/TicketHeader
/share/html/Search/Elements/TicketRow
http://lists.fsck.com/pipermail/rt-users/2003-April/013159.html

Max.